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10-01-2011 08:45 AM
QVC,
Why are there only 2 colors now available for Toppik Hair Building Fibers?
It is "Customer Top Rated". I thought that your customer top rated product status was important to QVC.
It has 36 five star ratings.
Included in some of the 5 star reviews are customer requests that the other colors be re-stocked. I have heard hosts proclaim repeatedly that QVC listens to their customers. I'm not convinced.
You are losing money because the people who have baby fine hair, or hair loss or thinning hair are ordering this product elsewhere.
Women who believe they have problem hair will do or spend just about anything to improve the look (especially the volume) of their hair.
Please re-think your decision to only stock 2 colors of Toppik.
If you really do value your customers opinions and requests, thanks for reading this post and thank you in advance if you grant the reuests that have been made on behalf of this product.
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