Q Talk

[hsawaknow]

I get it too and I try everything!

[haddon9]

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@ValuSkr wrote:

I've never seen such a thing.  I'm working on a PC though, maybe you're not?

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@ValuSkr . I get it on both my PC desktop & Apple laptop. 

It's super annoying and it's been going on for a week now.

[dooBdoo]

           I'll post a copy of my comments from one of yesterday's threads in Community Chat, in case it's helpful.

           @Kim-QVC posted this update on a couple of threads this afternoon:

@Kim-QVC wrote:

Good afternoon, I wanted to share that QVC is looking into this, I have been included in a series of emails today regarding this issue. I'm very sorry and we understand it is frustrating but I did want you to know that it is under investigation and we do hope to have a successful resolution shortly. ~Kim

           What's being reported is a common bug for websites and not a difficult fix.   The hosting service, Lithium, should've seen it in their error logs on this site and corrected it promptly when it began on 9/1 -- 9 days ago!   

            They don't even need our reports...  a responsible IT support staff monitors their error logs and uses those to identify and resolve problems.

            The first reports I saw were on this 9/1 thread, and we discussed it there:

"Such A Strange Message I Get Here"

https://community.qvc.com/t5/Community-Chat/Such-A-Strange-Message-I-Get-Here/m-p/4893682/highlight/...

            The basic problem is the too-large unmanageable size of the data packet sent between a device's browser and the website.   It will vary from one device to another, one browser to another.    So, it's happening to some people and not others (I haven't encountered it on my Mac or iPads or iPhone, trying several browsers to see if I could make the problem happen).   

            In some cases, clearing your browser cookies and cache or trying another browser will help this issue, as I suggested in the thread on 9/1 -- however, it's highly likely that even if this helps you...  it will be temporary and the problem will resume, until the technical support staff decide to fix the underlying issue.

[Jannyg]

Tuesday, 9/11, and it's still not fixed.

[CLEM]

I also get that, but only some days and only when I sign in.  I got it yesterday, but it was fine this morning.  Very annoying.  

It's only on QVC though.