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Esteemed Contributor
Posts: 7,756
Registered: ‎01-22-2012

Re: The question of too many returns!


@handygal2 wrote:

@febe1 wrote:

@hyacinth003 wrote:

@handygal2 wrote:

What surprises me is that the purchaser is willing to lose all that money on both the original and return shipping on multiple items, just to take a look at them!

 

 

I think the ring costs $184, so that would be a LOT of money to look at 5 of them!!

 

Hyacinth    Cat LOL



Of course, they would not ship them back individually. They're shipping them all back together and probably not even using the label....


I'm thinking that, even packaged together and using her own label, the cost to ship and insure 5 rings-- each worth $184-- would be very expensive! (Although l don't know for sure, b/c l've never done it!)


Someone who orders 5 rings may not even insure. I've done numerous returns and never insure anything under $50. She would probably pay about $l5. to insure and with  light weight rings about $3.

I know why she does it, b/c I've had the same problem with shoes. Now shoes, you lose $5. and they weigh a lot. I don't buy shoes anymore.

I know the new S&H policies is enriching the Q's coffers: $l3. or $l5. to try on something is a tad steep. 8)

Respected Contributor
Posts: 2,112
Registered: ‎12-08-2014

Re: The question of too many returns!


@hyacinth003 wrote:

I cannot believe what I just read.  I was looking at a ring, and a woman wrote in her review that she ordered FIVE of them to see which one she liked.

 

Since this ring had a natural stone (larimar), she wanted to see which one she liked the most.

 

No wonder they have to crack down on some people's returns!!!!!

 

Hyacinth      Cat Surprised

 

 

Oh, that doesn't surprise me at all.   People take advantage of the liberal return policy in more ways than I can count. 


 

Honored Contributor
Posts: 18,504
Registered: ‎05-23-2010

Re: The question of too many returns!

Ordering 2 of something for size of clothing or shoe size, or makeup shades I get - once. So after the once, I would know what color and what size in that line and not need to do it again. If I ordered something that should be the correct size based on measurement and/or say, standard shoe sizing and it did not fit and I had to return it, I would not try again, period. 

 

If a person who cannot get out to shop in person is also on a limited income, there comes a time when the convenience is far outweighed by the extra cost involved. And if they can't get out to shop, it might not be that simple to return something either.

 

I think the primary issue for "the letter" offenders is shopaholicism, boredom, and having more money than sense, tied up together.

Life without Mexican food is no life at all
Esteemed Contributor
Posts: 7,756
Registered: ‎01-22-2012

Re: The question of too many returns!


@Moonchilde wrote:

Ordering 2 of something for size of clothing or shoe size, or makeup shades I get - once. So after the once, I would know what color and what size in that line and not need to do it again. If I ordered something that should be the correct size based on measurement and/or say, standard shoe sizing and it did not fit and I had to return it, I would not try again, period. 

 

If a person who cannot get out to shop in person is also on a limited income, there comes a time when the convenience is far outweighed by the extra cost involved. And if they can't get out to shop, it might not be that simple to return something either.

 

I think the primary issue for "the letter" offenders is shopaholicism, boredom, and having more money than sense, tied up together.


Unfortunately, for instance shoes, the sizes in the same brand are NOT always the same. I take a size 7, 71/2 or an 8 in Clarks. Clarks have dozens of different shoes. Of course, I no longer buy Clark's or any other shoes at the Q.

Honored Contributor
Posts: 16,425
Registered: ‎03-09-2010

Re: The question of too many returns!

Whether it's true or just partially true, there's no way for me to know, but would I not sympathize with this buyer or someone doing something similar if QVC cut her off.  No, I wouldn't.

 

It's wonderful that companies offer us returns, but some people definitely take advantage of their policies.  Maybe they think they're the only one and that won't affect bottom line, but they're not the only.  Posters come here and talk of ordering several of one item to look for their favorite, several different colors of one expensive handbag so they can decide on a color, etc.

 

Sorry, but these people should be shopping brick and mortar.  They ruin generous return policies for all of us.  And not just here at QVC.  I don't even think they're all old people -  I know plenty of us old folks who make also no returns because we learned how to shop when returns weren't so freely accepted --and we also learned everything is not someone else's fault.

 

 

Regular Contributor
Posts: 244
Registered: ‎03-10-2010

Re: The question of too many returns!

[ Edited ]

Or ordering two of the same thing, same color and size and one fits and one doesn't.  How is that the shoppers fault?  I am done ordering clothing on QVC but will still order a kitchen item or shoes since I generally don't have any trouble with that.  Q does need to stop throwing it out there that you can return anything for any reason and if you don't know your size order two and send back the one that doesn't fit. 

It is what it is!!!
Respected Contributor
Posts: 2,193
Registered: ‎03-18-2015

Re: The question of too many returns!


@hyacinth003 wrote:

@Karnerblue wrote:

I don't believe most of what is written on here.


 

Did you mean my OP, this board, or what the person put in her review?

 

Hyacinth    Cat Surprised


I meant the woman's review and the fact that she purchased five. 

"Never water yourself down just because someone can't handle you 100% proof."
Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

Re: The question of too many returns!


@handygal2 wrote:

What surprises me is that the purchaser is willing to lose all that money on both the original and return shipping on multiple items, just to take a look at them!


She'll be on here in a few weeks, starting a thread to complain about the fact that she didn't know Q didn't refund original s/h anymore.  LOL 

Honored Contributor
Posts: 8,107
Registered: ‎03-17-2010

Re: The question of too many returns!

She would probably pay about $l5. to insure and with  light weight rings about $3.

==========================================

 

Insurance isn't based on weight, postage is based on weight.  Insurance is based on the price you insure it... at $2.35 per every $50 of insurance... so one ring at $200 would cost approximately $9.40 to insure.  Postage would be extra....  Woman Happy

*~"Never eat more than you can lift......" Miss Piggy~*
Honored Contributor
Posts: 18,504
Registered: ‎05-23-2010

Re: The question of too many returns!


@febe1 wrote:

@Moonchilde wrote:

Ordering 2 of something for size of clothing or shoe size, or makeup shades I get - once. So after the once, I would know what color and what size in that line and not need to do it again. If I ordered something that should be the correct size based on measurement and/or say, standard shoe sizing and it did not fit and I had to return it, I would not try again, period. 

 

If a person who cannot get out to shop in person is also on a limited income, there comes a time when the convenience is far outweighed by the extra cost involved. And if they can't get out to shop, it might not be that simple to return something either.

 

I think the primary issue for "the letter" offenders is shopaholicism, boredom, and having more money than sense, tied up together.


Unfortunately, for instance shoes, the sizes in the same brand are NOT always the same. I take a size 7, 71/2 or an 8 in Clarks. Clarks have dozens of different shoes. Of course, I no longer buy Clark's or any other shoes at the Q.


 

Exactly. If that were the case for me, I would do as you have and stopped buying from QVC.

Life without Mexican food is no life at all