Q Talk

[suzyQ3]

I'm not sure which is more annoying -- constant whining about moderation or posters who can't seem to stop beating the same drum for days at a time when everything that could be said has been said.

[happygolfcartrider]

[dooBdoo]

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PenneyT wrote:

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The web is loaded with places to speak one's mind. 

I'm surprised that the Q allows as much as it does, lol. Every week there are posts full of slams on their company, complete with bandwidth using pics, etc. I wonder if they sometimes regret letting these boards discuss so many non-shopping topics. They have to pay mods, etc.

Anyway, I enjoy these message boards and I hope that most people can use them without all the drama.

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          I totally agree with you, @PenneyT.   (I agree with your post, too, @suzyQ3!)    As long as I've been posting here (since 2010), I've seen the identical complaints about moderation, the same fussing and fuming about staying or leaving, all the woe about "unfairness," yet it all comes back to the same thing:   reading the standards, understanding that this place is a privately-owned forum and we really do agree to abide by their decisions, and then posting within the policies.    Trying to make this Community something it's not intended to be is like constantly trying to force that square peg into the round hole...  or "doing the same thing repeatedly but expecting different results."   It's like the movie "Groundhog Day," but at least that story eventually broke its endless loop.

[skuggles]

I disagree that everything that could be said has been said. There are changes that depend on "interpretation" of standards by individuals. There are grey areas in the standards, that are probably placed there by design. Periodically, moderation seems to get uneven as is bound to happen when performed by humans  dictated by our very natures. Telling people to stop whining and get with the program (ie their board their rights) is just saying that these things can't be handled better, when there is always room for improvement. It's a cop out being proffered for the company's handling of the forums. You may be sick of hearing about problems in this area and feel the need to detract from legitimate issues by labeling their sources as whiners and slackers failing to get with the program, but you are not being entrained to listen. Hopefully, there is a more open mindedness in the moderaters and Q, and it is they who could actually address these concerns.

[dooBdoo]

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@skuggles wrote:

I disagree that everything that could be said has been said. There are changes that depend on "interpretation" of standards by individuals. There are grey areas in the standards, that are probably placed there by design. Periodically, moderation seems to get uneven as is bound to happen when performed by humans  dictated by our very natures. Telling people to stop whining and get with the program (ie their board their rights) is just saying that these things can't be handled better, when there is always room for improvement. It's a cop out being proffered for the company's handling of the forums. You may be sick of hearing about problems in this area and feel the need to detract from legitimate issues by labeling their sources as whiners and slackers failing to get with the program, but you are not being entrained to listen. Hopefully, there is a more open mindedness in the moderaters and Q, and it is they who could actually address these concerns.

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           Greetings, @skuggles!   If you're responding to me (since your post followed mine), I'm not name-calling (such as whiners, slackers, etc.) and I hope others won't, either.    Of course there's always room for improvement.   But we've been saying the same things again and again for years and also trying to make the same changes which don't fit the published standards...  that was my point.    I know I've said, often, that the moderators are human beings, they have to interpret the policies (so that means unevenness), and they have to try and balance keeping the QVC powers-that-be happy and keeping the Community members happy.   I don't see how any of this has changed.

          When the new platform was launched, we were told there would be less "trolling" and fewer harsh personal attacks allowed...  sometimes that seems to be happening, other times not so much.   In the end, though, it's all subjective.   Of course people can vent and rant if they want, and again if you were referring to my post I didn't intend to tell posters they can't.   But I think all of us tire sometimes of the wash/rinse/repeat sort of cycle.   That's all, nothing more, nothing less.

[dooBdoo]

          I would add...  some of us have moderated forums of different shapes and sizes in the past, and perhaps that makes a difference.    I have no idea what all the duties of the Q moderators are, but I do know that the job itself isn't easy, the decisions surely are subjective, and there never will be a day when all the people are happy all of the time.   I wish everyone could be a moderator for about a month, to experience what's involved.    I do think they listen to our concerns, but honestly there's only so much they can do within the constraints of QVC's direction.    Maybe the legitimate concerns would better be offered to QVC's corporate offices, instead of here on the forums, if those who are unhappy feel changes need to be made.    

          As usual, just my opinion and I understand others' mileage may vary.

[skuggles]

Well @dooBdoo , I'm saying I wouldn't mischaracterize all complaints such as this as rants. And as I said, you are not being entrained by the author of any such post, to listen. Saying that "We've been saying the same things for years" to no avail, is not grounds to conclude that all comments saying the same thing should then stop because you've grown tired of reading them. Yes it is repetitive, but what does the repetitiveness signify? Someone else hasn't given up just yet, I think. That's all nothing more, nothing less.

[dooBdoo]

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@skuggles wrote:

Well @dooBdoo , I'm saying I wouldn't mischaracterize all complaints such as this as rants. And as I said, you are not being entrained by the author of any such post, to listen. Saying that "We've been saying the same things for years" to no avail, is not grounds to conclude that all comments saying the same thing should then stop because you've grown tired of reading them. Yes it is repetitive, but what does the repetitiveness signify? Someone else hasn't given up just yet, I think. That's all nothing more, nothing less.

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           @skuggles,  In all fairness, I think you're mischaracterizing my posts and you're also speaking only to a couple of points you're trying to highlight in them.   I didn't say all the complaints were rants, and honestly I don't know what "being entrained by the author of any such post, to listen" means.   And, again, I'm not directing anyone to "give up" or stop, and I don't know how else to stress that fact.   I simply posted my opinion, as you have done with yours.   Anyone familiar with my history here knows I encourage lots of perspectives, even those with which I disagree or grow weary, because we only learn by hearing new ideas.    I do my best to post directly, openly, and without guile, sarcasm, that sort of thing.   However, sometimes I miss the mark and maybe that's what's happening here.

[happygolfcartrider]

@skuggles

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@skuggles wrote:

I disagree that everything that could be said has been said. There are changes that depend on "interpretation" of standards by individuals. There are grey areas in the standards, that are probably placed there by design. Periodically, moderation seems to get uneven as is bound to happen when performed by humans  dictated by our very natures. Telling people to stop whining and get with the program (ie their board their rights) is just saying that these things can't be handled better, when there is always room for improvement. It's a cop out being proffered for the company's handling of the forums. You may be sick of hearing about problems in this area and feel the need to detract from legitimate issues by labeling their sources as whiners and slackers failing to get with the program, but you are not being entrained to listen. Hopefully, there is a more open mindedness in the moderaters and Q, and it is they who could actually address these concerns.

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[dooBdoo]

          Here's a question for anyone who wants to answer:   Have the Standards for Participation ever changed here as a result of our posted complaints/suggestions?    I remember I even started a thread a long, long time ago (but I haven't been here as long as many posters) asking everyone to post their ideas, concerns, etc.   (Yep, I've complained, even did so this past few days about the way the technical glitches were handled.)   QVC even had a couple of surveys for all of us to respond to.    I'm wondering if any changes ever have been made to the standards as a result of all the feedback from us?    Serious question, I don't know the answer, and it sort of goes back to the recent threads about whether or not the powers-that-be pay attention to what's written here.