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Super Contributor
just4me
Posts: 346
Registered: ‎03-23-2010

Thanks for great customer service

[ Edited ]

‎11-30-2019 12:00 PM - edited ‎11-30-2019 12:01 PM

Very appreciative to Tabitha in Customer Service this morning for resolving a small problem quickly and courteously. Happy holidays!

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Honored Contributor
KingstonsMom
Posts: 19,658
Registered: ‎03-09-2010

Re: Thanks for great customer service

‎11-30-2019 12:49 PM

By human nature, we seem to scream the loudest about problems, so it's always nice to see a post about great service!

You never know how strong you are until being strong is the only choice you have.
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Honored Contributor
Susan Louise
Posts: 8,578
Registered: ‎03-14-2010

Re: Thanks for great customer service

‎11-30-2019 12:57 PM

So refreshing to see a positive QVC/CS thread...

I have not had a perfect record buying from QVC (a broken/defective product, receiving the wrong item, etc), but always had CS happily take care of any issue I had.

 

I still love QVC  Smiley Happy

 

 

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Respected Contributor
aroc3435
Posts: 3,113
Registered: ‎09-30-2010

Re: Thanks for great customer service

‎11-30-2019 06:29 PM

@just4me Let me chime in that it is always nice to see praise for the employees here at QVC that try and help us.  I have never had a negative interaction during the handful of times I've had to contact them by phone or e-mail.

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Honored Contributor
stevieb
Posts: 65,700
Registered: ‎03-10-2010

Re: Thanks for great customer service

‎11-30-2019 06:41 PM

They've sure taken their lumps this year and on the corporate and IT sides, they deserve it... On the other hand, in the many years I've dealt with QVC, and at one time I did so often, I've had very few marginal CS experiences, the vast majority of them having been positive, courteous, respectful and helpful.


In my pantry with my cupcakes...
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