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New Contributor
Posts: 3
Registered: ‎11-25-2018
I am also upset the texting by QVC has stopped. I relied on this feature a lot. Hope they reconsider.
Esteemed Contributor
Posts: 5,915
Registered: ‎11-06-2011

Re: Text alerts from the Q

[ Edited ]

Since I already get email alerts from the Q about order placement, shipment, and returns using its labels and can access them on my phone, I don't see this as a huge deal. I can understand how it might be a bit inconvenient for some, but I'm guessing the change will be fairly simple to adapt to.

Respected Contributor
Posts: 3,588
Registered: ‎03-09-2010

I don’t understand. Why take away a service that many customers clearly like?  It makes no sense to me.

 

I never opted for text alerts, so I don’t care, but I feel it is bad business to eliminate a service that some customers have come to rely on. 

 

Why???

 

 

Trusted Contributor
Posts: 1,558
Registered: ‎03-10-2010

You mean I can't get a text telling me why my packages are shipped to California when I live on the East Coast?  Two in the last week alone!  Oh well ...  I liked that service and cannot understand why they are terminating it.