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Contributor
1OldBroad
Posts: 34
Registered: ‎03-13-2010

THANKS CS REP TIA

‎01-20-2022 04:03 PM

I have been waiting for refunds on several items returned for various reasons.   One item does not reflect any tracking so I think it is lost.     I called CS and talked with Tia.   She checked each item and issued a full refund on them, even the PJs that appear lost.   I have a post office receipt to show I returned the PJs but it was not needed.   Tia was so helpful and very nice.   Like so many other CS reps, I received great service.  I hope CS supervisors pass on my thanks to her.    

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Honored Contributor
Love my grandkids
Posts: 15,219
Registered: ‎11-24-2013

Re: THANKS CS REP TIA

‎01-20-2022 05:24 PM

@1OldBroad It's always so nice to see these positive posts about the CS reps!

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