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Occasional Contributor
Posts: 17
Registered: ‎02-18-2011

Having trouble with paying my Q card bill.   I am not able to connect with the Syndhony app.  Has anyone else had this problem?   Thank you

Respected Contributor
Posts: 4,369
Registered: ‎01-04-2014

Is the app currently updated? Is your device currently updated? Have you tried using their website instead?

Honored Contributor
Posts: 72,721
Registered: ‎03-10-2010

@Lucygirl.  Pick up the phone and call them.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 3,177
Registered: ‎03-11-2010

@Lucygirl 

 

I usually access Synchrony from the QVC menu.  If you click on menu, you will see an option Pay My QCard Bill.  It will take you from the QVC website to Synchrony.  I pay my HSN Synchrony bill the same way.

 

 

Respected Contributor
Posts: 3,885
Registered: ‎03-09-2010

I avoid their app and pay thru my bank. 

Esteemed Contributor
Posts: 7,725
Registered: ‎08-19-2014

 I just paid my bill through the HSN website.No issues .

Occasional Contributor
Posts: 17
Registered: ‎02-18-2011

Thank you ladies. I went through the QVC pay my bill and it finally worked.

Have a good night.

Honored Contributor
Posts: 14,241
Registered: ‎11-24-2013

@Lucygirl Glad it worked out for you.