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09-30-2015 11:26 AM
Ive been shopping with qvc for years and it's been nothing short of a positive experience for me. Whether it be shipping...that either arrives as posted or earlier...To returns that I've only had to return a GILI purse due to a broken strap that they immediately refunded. Recently returned a Judith bracelet for repair that never arrived and they have given me a qvc credit. It truly doesn't get much better than that for customer service. I will continue to give them my business, might I have issues in the future, perhaps but my experience has been nothing but AMAZING. Thank you Q!
09-30-2015 11:37 AM
Nice to read something so positive. I have never had any problems with QVC either.
09-30-2015 11:38 AM
I've been with QVC since they began and I've, also, had a very positive experience with them, overall. Truly believe that their customer service is great. If I'd had issues, they've been resolved. Yes, I've sent items back, but I've never had a negative experience doing that. Do have to say that since they changed their shipping policy, I probably don't order as many clothing items. If I feel certain of the sizing, that's fine, but if I question some manufacturer's sizing, I just usually pass.
09-30-2015 03:29 PM
I've never had a problem with CS either, I think if you don't try to abuse the system they try to accommodate you. I think being a long time customer goes a long way with the Q too.
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