Q Talk

[MalteseMomma]

............thats all I'm sayn'      

[millieshops]

I'm definitely not finished.   And that's all I'm saying!

[Spurt]

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@MalteseMomma wrote:

............thats all I'm sayn'      

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@MalteseMomma

I dont know what happened or what your circumstances are that made you stop shopping at QVC............but many customers have either left QVC so you are not alone.Or like me --they watch and shop a whole lot less and are losing interest.........

[Kachina624]

@MalteseMomma  If you can't describe a specific problem, why bring it up?  Unless you're willing to have a discussion, better to keep it to yourself. 

[vermint]

I rarely watch a show anymore, and my shopping has decreased a lot. I have a couple of specific brands I buy because they almost always work for me, and that's it!

The thing I'm REALLY getting tired of is the sizing inconsistencies! Same thing is happening in B & M stores---but at least there I don't have to pay almost $10 just for the privilege of trying something on! Yes, it costs me gas & time, which is why I do still shop online...just not so much HERE!

[IMissSuperPoke]

I just noticed a leg is longer on one side of some pants I bought at Qvc. I can get those at Wal-Mart.

[MalteseMomma]

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@Kachina624 wrote:

@MalteseMomma  If you can't describe a specific problem, why bring it up?  Unless you're willing to have a discussion, better to keep it to yourself. 

@Kachina624

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Items shipping days after they have been cancelled........and  taking over a week to  ship in the first place!

[Just Bling]

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@MalteseMomma wrote:

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@Kachina624 wrote:

@MalteseMomma  If you can't describe a specific problem, why bring it up?  Unless you're willing to have a discussion, better to keep it to yourself. 

@Kachina624

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Items shipping days after they have been cancelled........and  taking over a week to  ship in the first place!

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I wish all the Q's customers realize that not all products are actually stocked by the Q.  There are thousands of items that are dropped shipped although they do appear to look like they came directly from the Q.

Do you know that many places just take "orders", put the file together and send it to independent people who just create the labels then those labels are sent to a warehouse and the product is then shipped from there?  That's why it may take so long.  Items that are Q branded like SG, D&Co presumably go through the Q's warehouse.

I would assume that cancelled orders that are "caught" within this process actually get shipped.  It would be impossible to stop a shipment that has gone through these steps.

You can say "you're done" but there's really nothing that can be done about, it's just the way it's handled.  I also believe we the consumers are just plain spoiled on how some other big company stepped up the delivery process so anything more than 3 days seems so long.

Don't forget everyone is in this immediate satisfaction mode now, there's no waiting or even tolerance for anything taking time.

[Kachina624]

In

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@MalteseMomma wrote:

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@Kachina624 wrote:

@MalteseMomma  If you can't describe a specific problem, why bring it up?  Unless you're willing to have a discussion, better to keep it to yourself. 

@Kachina624

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Items shipping days after they have been cancelled........and  taking over a week to  ship in the first place!

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@MalteseMomma  I've had items take 4-5 days to ship, rarely any longer.  There is a point in any computer system where wires cross (simplification) and it may not get a message.  If you cancel close to the time the item ships, yes, it may be too late.  All you have to do is hand it back to UPS or your carrier and tell them to return to sender, without opening it.   Call CS so there will be no shipping charges. 

[faeriemoon]

For those of us who have been with the Q a very long time, we are experiencing a very different shopping channel than the one we started with.

It is really quite frustrating.  The Q used to be a great place to shop.