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Valued Contributor
Beauty Maven
Posts: 754
Registered: ‎03-03-2015

Sold Out Items on App

‎10-08-2017 06:41 PM

Twice today, I've tried to order items with the app on my phone, and it says "sold out" even though the hosts are still presenting.  This happend with the Josie Maran body butter and the Josie Maran eye cream.  Then, I went to my laptop, logged onto the web page and found the eye cream was still available.  ?????  

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Respected Contributor
Peaches McPhee
Posts: 4,341
Registered: ‎04-19-2010

Re: Sold Out Items on App

‎10-09-2017 08:02 AM

I have had that experience.  Tablet vs. laptop.  Two different availabilities in terms of colors and sizes (it was a fashion item).  I ordered off the laptop, which showed the one I wanted, and kinda sweated it out, thinking it woulld be canceled due to unavailability.  But, nope, it just was delivered.  Makes no sense..


-- pro-aging --


Rochester, New York
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Esteemed Contributor
x Hedge
Posts: 6,788
Registered: ‎08-18-2016

Re: Sold Out Items on App

‎10-09-2017 11:10 AM

 

Wow!  

Items marked sold out to shoppers using the app, but still available thru .com? 

Now, that's something for IT.

Hello mods?

 

@QVCSocialTeam@qvc.com 

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Regular Contributor
_O_
Posts: 160
Registered: ‎03-27-2010

Re: Sold Out Items on App

‎10-09-2017 12:27 PM

Recently happened to me while ordering a GILI purse. Winning!
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