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Valued Contributor
Posts: 689
Registered: ‎11-18-2012

So we got double dipped in orders from 12/23?!

I noticed some outstanding/pending charges, same amounts as previous charges. Just called C/S and was told a "glitch" has charged again any, she didn't say all, charges from 12/23. But, since pending will fall off.
Trusted Contributor
Posts: 1,682
Registered: ‎11-12-2016

Re: So we got double dipped in orders from 12/23?!

@jlrbr  Beyond ridiculous.  No excuse !

Trusted Contributor
Posts: 1,682
Registered: ‎11-12-2016

Re: So we got double dipped in orders from 12/23?!

A glitch ?  Is this really their excuse ?

 

More like a breech in their security.

Valued Contributor
Posts: 689
Registered: ‎11-18-2012

Re: So we got double dipped in orders from 12/23?!

No matter idea. I was curious if anyone else had "pending" charges that were duplicate amounts. I was told by the rep she had over 20 calls so far. I'm completely disgusted.
Honored Contributor
Posts: 9,915
Registered: ‎10-01-2013

Re: So we got double dipped in orders from 12/23?!

I would definitely think twice about ordering from QVC. There have been an awful lot of issues with orders placed as well as these boards. Security should be of serious concern. 

Valued Contributor
Posts: 645
Registered: ‎12-28-2017

Re: So we got double dipped in orders from 12/23?!

That doesn’t make any sense. Pending charges don’t hang around for a month+.
Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: So we got double dipped in orders from 12/23?!


@hippiechick7897 wrote:
That doesn’t make any sense. Pending charges don’t hang around for a month+.

 

@hippiechick7897 

 

The pending charges didn't 'hang around for a month+', they were RE-charged.

You never know how strong you are until being strong is the only choice you have.
Trusted Contributor
Posts: 1,682
Registered: ‎11-12-2016

Re: So we got double dipped in orders from 12/23?!

As soon as I get my duplicate charge removed I will be deleting all my bank info from this website.  I'm so ****** they did this.  DONE shopping here.

Contributor
Posts: 23
Registered: ‎08-26-2019

Re: So we got double dipped in orders from 12/23?!

Sounds like this could be the same issue mentioned in another post (Attention Mods-Customer Care). 

Contributor
Posts: 23
Registered: ‎08-26-2019

Re: So we got double dipped in orders from 12/23?!

and also related to the post "Check Your Bank Balance".