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Esteemed Contributor
Posts: 7,647
Registered: ‎03-28-2015

Re: So we got double dipped in orders from 12/23?!

Well add me to the list too....I am really concerned about this...

Regular Contributor
Posts: 227
Registered: ‎03-20-2010

Re: So we got double dipped in orders from 12/23?!


@jlrbr wrote:
I noticed some outstanding/pending charges, same amounts as previous charges. Just called C/S and was told a "glitch" has charged again any, she didn't say all, charges from 12/23. But, since pending will fall off.

Whoa! Thanks for the warning. I'm going to check my bill now.

Trusted Contributor
Posts: 1,423
Registered: ‎03-13-2010

Re: So we got double dipped in orders from 12/23?!

Further to my previous post about the double charges on my Chase Amazon card ...

 

I just checked my credit card and those charges have been credited. As I mentioned, I removed that cc from my Q account.  

 

 

Esteemed Contributor
Posts: 5,103
Registered: ‎07-23-2010

Re: So we got double dipped in orders from 12/23?!

I got an e-mail from QVC yesterday saying they had refunded me twice -- I find that hard to believe. I am checking to see if I was double-charged for items purchased as well.

 

IMO Q needs to provide actual information about what charges they supposedly refunded - not send an e-mail with NO information related to the product involved.

 

Very poor management on their part.

Super Contributor
Posts: 275
Registered: ‎08-11-2010

Re: So we got double dipped in orders from 12/23?!

Me too I am seeing double charges . Got the same email. got doulbe charged for 3 items that were paid in Dec. 2019. then charged again for the same easy payment. They were refunded and now I see that all 3 were taken out again. No it has not been fixed