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Valued Contributor
Posts: 890
Registered: ‎10-31-2012

There is an item (A252133) that has a shipping charge of $5.72. Other items in this category are shipping for $3.00. Is this an error, or is it the actual shipping charge?

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Respected Contributor
Posts: 2,481
Registered: ‎10-19-2011

I bought Susan Graver A-221327. Look at what this cost me to return. {#emotions_dlg.ohmy}

Item cost = $ 52.50

S+H = $3.00

Tax = $4.16

Total cost to me = $59.66

Then, I returned the top using the slip inside bag supplied by QVC.

I was refunded $49.71

It cost me $9.95 to return it. (one top) Yikes.

I ordered 2, different colors and different orders so I paid out to QVC, $19.90 for nothing at all.

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Honored Contributor
Posts: 17,804
Registered: ‎07-03-2013
It looks like an error. Shirts should be $3. I'd call customer service.
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Honored Contributor
Posts: 17,804
Registered: ‎07-03-2013
On 4/8/2015 Coin Pony said:

I bought Susan Graver A-221327. Look at what this cost me to return. {#emotions_dlg.ohmy}

Item cost = $ 52.50

S+H = $3.00

Tax = $4.16

Total cost to me = $59.66

Then, I returned the top using the slip inside bag supplied by QVC.

I was refunded $49.71

It cost me $9.95 to return it. (one top) Yikes.

I ordered 2, different colors and different orders so I paid out to QVC, $19.90 for nothing at all.

I would have shipped them back in the same bag, then you'd only pay $6.95 once.
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New Contributor
Posts: 2
Registered: ‎09-26-2010

I found the same thing.  They claimed they reduced shipping, and they did, but if you have to return anything, they can make $3 or more above what you origionaly paid for when ordered.  I called once and asked if when I pay $3 shipping on an item (say jewlery), if that $3 included insurance and was told yes, but then, when I had to return it, it cost me $6.95.  What is the extra $3.95 for?  Restocking fees they say they don't have?  So what is it for?  I guess they will make money off you one way or the other.  I say, shop A****n, they have good shipping costs, the same type items as QVC, AND, if you are returning an item, they credit me BEFORE they get it back, and there is never a return fee, let alone $3.95 above what you paid for shipping to begin with.

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Trusted Contributor
Posts: 1,892
Registered: ‎02-19-2012

The prepaid shipping label for returns is a convenience that you pay for.  You can simply use the label, ad insurance is included.  You also have the option to ship back via your method of choice and cover shipping on your own.

 

In many cases, particularly with heavier items, the prepaid shipping ends up being less, but ultimately, it is your decision, so I do not understand the complaint.

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Frequent Contributor
Posts: 103
Registered: ‎09-20-2011

prices keep going up on the same GILI items every week...s/h is not $3.00 on everything....qvc keeps original s/h on returns= the Q must  understand that they are not the only kids on the block

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Contributor
Posts: 69
Registered: ‎03-27-2014

I had to return 2 items, different orders, I put them in the same bag and used the Q prepaid tag . I cked my CC account and low and behold they not only deducted the $6.95 but also added a $6.95 charge to my card.... thats ****** ! 

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Trusted Contributor
Posts: 1,575
Registered: ‎03-10-2010

I bought Susan Graver A-221327. Look at what this cost me to return. {#emotions_dlg.ohmy}

Item cost = $ 52.50

S+H = $3.00

Tax = $4.16

Total cost to me = $59.66

Then, I returned the top using the slip inside bag supplied by QVC.

I was refunded $49.71

It cost me $9.95 to return it. (one top) Yikes.

I ordered 2, different colors and different orders so I paid out to QVC, $19.90 for nothing at all.

 


I have noticed the same thing since they've changed the S&H costs.  They are making a fortune with these changes...

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Trusted Contributor
Posts: 1,575
Registered: ‎03-10-2010

@GCR18 wrote:
On 4/8/2015 Coin Pony said:

I bought Susan Graver A-221327. Look at what this cost me to return. {#emotions_dlg.ohmy}

Item cost = $ 52.50

S+H = $3.00

Tax = $4.16

Total cost to me = $59.66

Then, I returned the top using the slip inside bag supplied by QVC.

I was refunded $49.71

It cost me $9.95 to return it. (one top) Yikes.

I ordered 2, different colors and different orders so I paid out to QVC, $19.90 for nothing at all.

I would have shipped them back in the same bag, then you'd only pay $6.95 once.

 

No, you would have been charged the $6.95 twice.  I shipped 2 of the same item back in 1 package and was charged the $6.95 twice the same as CGR18....