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10-24-2017 04:59 PM
We are learning the same lesson. S&H just to much to pay. Makes all buy less.
10-24-2017 09:07 PM
Even a lightweight cosmetic costs close to $10. to return even if you don't use the Q label. Postage, insurance and you don't get the $3.00 original shipping cost refunded. I am trying to be much more selective. If I can find the same cosmetic item elsewhere, that is where I buy it.
10-25-2017 01:38 AM
Thanks Millieshops. I too have cut way down on what I am ordering for the same resons.
10-25-2017 06:59 AM - edited 10-25-2017 07:00 AM
I'm with you OP. I returned an item and got fleeced for shipping even though I paid the return shipping. I get what they did but still think it's wrong. It left a really bad taste in my mouth.
I recall that one of Q's financial reports showed something about increased earnings from shipping costs while earnings from several lines were down. This could be from a while back, I can't remember.
From now on, I will buy from Q as a last resort because most things can be found elsewhere for less and with free and fast shipping and free returns.
11-19-2017 02:16 PM
I don't buy as much as I used to due to the excessive shipping costs. If they are not having free shipping or $3 then I ususally don't buy it. I would rather have free shipping than the easy pay (I never use that). I was astonished when I first started purchasing from QVC that they charged shipping "PER ITEM" not per order!!! Most other large companies have FREE shipping if the order is over $50-75. QVC is making a killing off of shipping!!! Also the free exchange is a joke. I have had to call everytime because it has been refunded and not exchanged which I clearly marked on the return order form.
11-19-2017 02:19 PM
I recently learned my lesson as well. I purchased an inexpensive D and C top, which I rarely wear that brand. I wanted something casual for home....it fit NOTHING like the photo and I purchased according to my measurements....it was awful, sent it back. Next time I will shop Macy's for something like that.
11-23-2017 10:25 PM
I ordered 3 VPH decor items. Now that I'm going to use them I realize that I am disappointed in two I have them set to return tomorrow or Saturday. Next time I'm tempted, I will try to remember that shopping locally is much better--cheaper and you can actually see the item in person and returns are easy and free. In addition to their shipping labels each was $5.50 to ship to me so that is $11.00 more lost. Lesson learned.
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