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12-19-2024 09:14 PM
I bought this coat with the "Hood" on it in "Sage" and love it, BUT, I cannot get the bottom "Double Zipper" to open up the coat. Has anyone else had problems with the bottom "Double Zipper? I hate to return it, but, I will if I find out that it is "defective". What a shame!
12-19-2024 09:46 PM
Could you give an item #? I bought a Susan Graver quilted coat with hood during the warmer months and the separating zipper works fine. But maybe it's not the same coat?
12-19-2024 10:26 PM
A670979 ???
12-19-2024 10:55 PM
I have this coat. I have had no issues at all with the zippers. The coat is comfortable and warm. If you can get an exchange, I recommend it.
12-20-2024 10:21 AM
I do not have this particular coat but love Susan's puffer coats. Yes, the one I am wearing now initially gave me problems but works fine now. It is probably 6 years old.
It does take concentration with the proper alignment, as zippers can be difficult sometimes. I would buy another in a minute but would have to remodel for more closet space!🤭
12-20-2024 12:42 PM
Hi There! The Item No.: is A670979.........I tried this a dozen times and the bottom zipper will not open the coat and when I looked at the side of the bottom zipper it was "BENT". I ordered another one in the same color, "SAGE" and hope I don't have the same issue! Also, why did they ship the coat in a "plastic bag"? It was just stuffed into it. I don't understand why they didn't ship this in a "box"!
12-20-2024 12:54 PM
I have a quilted jacket by Susan Graver. I did at first have trouble with the double zipper until I saw how to zip it. Now it isn't a problem and I do love Susan Graver's jackets.
12-20-2024 04:49 PM
@SweetSpice wrote:Hi There! The Item No.: is A670979.........I tried this a dozen times and the bottom zipper will not open the coat and when I looked at the side of the bottom zipper it was "BENT". I ordered another one in the same color, "SAGE" and hope I don't have the same issue! Also, why did they ship the coat in a "plastic bag"? It was just stuffed into it. I don't understand why they didn't ship this in a "box"!
@SweetSpice. Every coat and blazer I've gotten in the past few years has come in a plastic bag, nicely folded.
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