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Trusted Contributor
Posts: 1,670
Registered: ‎03-10-2010

SOMETIMES QVC CAN BE A LITTLE FRUSTRATING

I purchased three of the Isaac Mizrahi TSV's as Christmas gifts on September 1st.  One shows it finally shipped -- the other two are still "in process."  I just called customer service and was told they will check with the warehouse on the two that haven't shipped.  And then I was told it takes FOUR DAYS to hear back from the warehouse!!

 

Really?  Four days to get an answer on why something that should have already shipped hasn't shipped?!?!?  Geez.  Just makes me shake my head.

Honored Contributor
Posts: 68,186
Registered: ‎03-10-2010

Re: SOMETIMES QVC CAN BE A LITTLE FRUSTRATING

Well isn't that just the icing on the cake... They seriously need to rethink their business practices because most customers are only going to put up with so much nonsense... 


In my pantry with my cupcakes...
Anonymous
Posts: 0

Re: SOMETIMES QVC CAN BE A LITTLE FRUSTRATING

Hi @12andcounting I checked your order and it appears that it is at the point of being packaged so it should ship shortly. I am sorry for the delay.

Trusted Contributor
Posts: 1,670
Registered: ‎03-10-2010

Re: SOMETIMES QVC CAN BE A LITTLE FRUSTRATING


@Anonymous wrote:

Hi @12andcounting I checked your order and it appears that it is at the point of being packaged so it should ship shortly. I am sorry for the delay.


@Anonymous

 

Thank you so much, Alice.  I appreciate you checking on this.  

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: SOMETIMES QVC CAN BE A LITTLE FRUSTRATING

[ Edited ]

@12andcounting wrote:

I purchased three of the Isaac Mizrahi TSV's as Christmas gifts on September 1st.  One shows it finally shipped -- the other two are still "in process."  I just called customer service and was told they will check with the warehouse on the two that haven't shipped.  And then I was told it takes FOUR DAYS to hear back from the warehouse!!

 

Really?  Four days to get an answer on why something that should have already shipped hasn't shipped?!?!?  Geez.  Just makes me shake my head.


 

 

 

@12andcounting

 

gosh don't they have any internet to send each other  e-mails?

 

@Anonymous  QVC  needs to shape up and or give a little discount or free shipping on these delayed shipping  orders!!!!  They think they have it all good because they think they have new customers everyday....BUT ,let me tell you and,"the powers that be"..........this will not last long in the "I want it NOW", of todays world!!!!

 

 

 

Anonymous
Posts: 0

Re: SOMETIMES QVC CAN BE A LITTLE FRUSTRATING

@MalteseMomma I will be happy to pass on your feedback to our management team

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: SOMETIMES QVC CAN BE A LITTLE FRUSTRATING


@Anonymous wrote:

@MalteseMomma I will be happy to pass on your feedback to our management team


 

 

  Thank you so very much  @Anonymous  You are one of  the best CS here     Smiley Happy