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06-25-2019 10:39 PM
Is anyone else getting re-directed to the EZ pay page after they enter their email and password in order to be able to post in the forums?
It used to be I'd just enter my PW and enter and be returned back to the topic I wanted to post to. Now instead of being returned I get forwarded over to an EZ pay page. Yet it looks like I can still post, I just have to manually get back to the forum topic,
Weird. Any one else having problems with this?
06-26-2019 06:44 AM
No, no problem here.
06-26-2019 06:47 AM
No problem for me either.
06-26-2019 06:53 AM
I'm not.
Try clearing your cookies, history, and cache.
06-26-2019 07:06 AM
@CalminHeart wrote:I'm not.
Try clearing your cookies, history, and cache.
It took me several tries to be able to reply.
I don't know how to clear cookies, history, and I don't know what cache is. Is this difficult? Do I need to go into my files and history and start deleting things? Does it just pertain to my QVC history? Sorry, I'm just not up on all this.
It just started doing this over the past weekend, and I've not done anything unusual on my laptop. Thank you for your advice.
06-26-2019 07:48 AM
@dooBdoo Can you help @jellyBEAN ? I don't usually do these things you need to do in this case and am not able to explain it to her.
06-26-2019 08:04 AM - edited 06-26-2019 10:06 AM
My sign in just now was normal.
ETA: iPad, iOS 12.3.1, Safari
06-26-2019 08:17 AM - edited 06-26-2019 08:18 AM
This link from Indiana University has instructions for clearing cache, cookies, and history depending on which browser you're using. I find just clearing the cache works for me. If that doesn't help I clear cookies next, and history last.
06-26-2019 08:44 AM
06-26-2019 09:01 AM
@Caffeina wrote:This link from Indiana University has instructions for clearing cache, cookies, and history depending on which browser you're using. I find just clearing the cache works for me. If that doesn't help I clear cookies next, and history last.
Thank you for this link. I use Firefox so I wrote down the instructions. I think I will have breakfast first as I anticipate some aggravation but maybe it will be easier than I think.
I love these forums. So helpful.
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