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11-13-2019 11:16 AM
11-13-2019 11:17 AM
I too orderd a VPH wreath. I do so every year to send to a relative. I certainly hope that it will arrive on time!! I honestly tink that the Pony Express could get orders out faster than the Q!! LOL! I defiitely will not be purcasing as much anymore!
11-13-2019 11:18 AM
11-13-2019 11:20 AM
11-13-2019 08:33 PM - edited 11-13-2019 08:35 PM
@Kachina624 wrote:@dj chic. I'd like to know how you managed to cancel orders? Nobody else is able to do so
I did the live online chat and told the CS rep to cancel my 3 clothing items. She said she would send a request to the warehouse. She said she didn't know if it would get there in time but to wait 72 hours, I will see what happens.
11-15-2019 11:27 AM
I thought the Q was doing something about their ridiculous processing/shipping issues---I ordered something on the 9 th of this month--it just shipped yesterday----what was I thinking----wasn't intending on doing any more business with these people-----this just insures that i won't in the future------not sure if I will keep them or not---but then it will cost $ to send them back too. Oh my dumb head!!!!!
11-16-2019 12:29 AM
I was able to cancel two orders. One was an in process order that I was notified was now "back ordered", and the other in process was a 12/2 advance order for bagels. I've gotten so disgusted with the shipping/processing nonsense, I figured it would hurt to try to cancel them...and to my surprise the cancels worked.
11-17-2019 03:53 PM
@NicksmomESQ wrote:Last year I did most of my Christmas shopping with QVC. This year I won't.It's taking way to long to get items out of processing & on its way!!
I don't understand why they are having so many problems shipping.It's been going on for many months.
I placed an order with Bed Bath & Beyond for items I would have ordered from QVC. They were cheaper, I got 20% off & free shipping. I got all 6 of the items 4 days after I placed the order!!
Same with me. Last year I did a mix of Christmas Shopping at B & M stores, and QVC. This year, I am not taking the chance. No Christmas purchases from QVC. I have had simple things in process for almost a week. I don't know what the deal is but they need to straightened up.
11-17-2019 04:10 PM
Wait 72 hours? Are you kidding QVC??? Do you know who Amazon is? QVC is in a world of it's own, circa 1980.
11-17-2019 05:28 PM
Update to my previous post. So as I said I did the online chat and asked the CS rep to cancel. However, she must have informed the wearhouse and had my ordered pushed through. I was pleasantly surprised and happy when yesterday morning I received 2 of my clothing items in a nice box and not the usual plastic bags. So want to thank the rep (I believe it was Suzy) for getting my order pushed through.
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