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Honored Contributor
Posts: 24,685
Registered: ‎07-21-2011

Re: Returns and shipping charges...checking your refund

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I think QVC makes a great deal of money on returns.  if you use the prepaid label of $6.95 they in turn deduct the $6.95 plus the original shipping charge and you just lost a bunch of money.  Postage has gone up substantially and I avoid shipping anything out because of it.  At one time you could return and use the P.O. and save money but not anymore.  And, the exchange option never works.  I used it recently and I was given a credit instead when the product was available.  And, yes, always check your credit amount received from the Q.   Cat Very Happy

kindness is strength
Contributor
Posts: 44
Registered: ‎04-25-2010

Re: Returns and shipping charges...checking your refund

I THINK QVC REFUNDS ARE SLOW. UNLESS YOU WANT TO PAY A BUNCH OF MONEY THEIR SHIPPING IS SLOW ALSO. I'M GETTING BURNT OUT ON QVC. LAST NIGHT AND TODAY THEIR COMPUTERS ARE DOWN ALONG WITH THEIR PHONES. THE THINGS I ORDERED ARE NOT UNDER MY ORDER STATUS, I'LL RATHER GO WITHOUT THAN TO HASSLE WITH QVC ANYMORE. I NOTED MANY PEOPLE ARE DONE WITH THEM ALSO. OH, PLUS THEY HAVE CHANGED THIER MEASUREMENTS ON CLOTHES. THE SIZING GUIDES ARE OFF.