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QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Re: Returning an item that has been washed & dried

Hi @Hooty QVC does offer a 30 day return policy so if it is within the 30 days please return the item.

Honored Contributor
Posts: 8,235
Registered: ‎03-09-2010

Re: Returning an item that has been washed & dried

@Alice-QVC, Thank You for your response, Yes, it's only been a week!

Honored Contributor
Posts: 23,835
Registered: ‎03-10-2010

Re: Returning an item that has been washed & dried

Any clothing I buy from QVC I always wash and dry per garment instructions Prior To wearing.  It it shrinks, fades, wrinkles etc....back it goes. 

Respected Contributor
Posts: 4,581
Registered: ‎09-15-2016

Re: Returning an item that has been washed & dried

[ Edited ]

@Hooty@My response wasn't to criticize you but I don't like that QVC sells clothing that's been returned cleaned & then sold as new. I have no idea if it was cleaned according to instructions or if the way it was cleaned caused it to shrink... that's all I'm saying. When I return an item that has been damaged in shipping I write that on the box so it doesn't get sold to someone else & they are disappointed....I'd do the same if I ever returned clothing I cleaned. I'm not sure what the common sense comment is about but my post wasn't meant to be unkind to you in any way.

Respected Contributor
Posts: 3,152
Registered: ‎02-05-2018

Re: Returning an item that has been washed & dried

Yes. Sometimes you don't know if a garment is good for you until it's washed and dried. 

Super Contributor
Posts: 483
Registered: ‎08-07-2014

Re: Returning an item that has been washed & dried

Sometimes Q returns are sold via E-Bay.   Also, I purchased a jewelry item thru Ebay ... it appeared to come from "the QVC Outlet Store" from the way the price tag was marked.

Honored Contributor
Posts: 10,440
Registered: ‎05-15-2016

Re: Returning an item that has been washed & dried

I would have no qualms about it at all. 

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: Returning an item that has been washed & dried

Return it.

Respected Contributor
Posts: 4,417
Registered: ‎02-09-2016

Re: Returning an item that has been washed & dried

They sell dryer sheets that take out wrinkles, I purchased them and they work very well.

Honored Contributor
Posts: 10,474
Registered: ‎03-09-2010

Re: Returning an item that has been washed & dried

Yes, you can return it.  Just mark it defective so they don't resell it.