Q Talk

[Julie_23]

If you receive a package containing 3 items and decide to return all 3 items back together (exact same way it was shipped, using the QVC return label, is it $6.95 total?

Or, is it $6.95 for each item even though they were ALL received together?

P.S. -- I'm not sure if there is a way to tag "Customer Care" for this question.  Will try this: 

@Barbara-QVC 

[LTT1]

@Julie_23 

I believe $6.95 will be charged per item, just the same case shipping charges per item.

NOPE! I'm wrong! I forgot... only 1 $6.95 charge for multiple returns in the same package...so...

that could be a better deal than I thought‼️

[MaverDaver]

$6.95 to use the return ship label with the package. I often return multiple items from different orders and am charged $6.95 because I only used the one shipping label.

[Hemi 659]

@MaverDaver  Wrote: $6.95 to use the return ship label with the package. I often return multiple items from different orders and am charged $6.95 because I only used the one shipping label

@Julie_23 This my experience also. I have returned multiple items in the same package and never had a problem. I always take pics of what I'm returning with the return slip in the shot. Once I pack it all up I get a pic of the return label on the outside as well. Keep the slip with the tracking number when u go to the post office until you get notification that the refund has been processed back to your original form of payment. 

[San Antonio Gal]

If you return everything in the same box, it's just one fee of 6.95.

[Julie_23]

@LTT1 , @MaverDaver , @Hemi 659 , @San Antonio Gal  --- Thanks, everybody.  I thought it covered multiple items in the same package and wanted to make sure.  

Much appreciation.

[PansyBoo]

My experience is you will only be charged $6.95 for using that one return shipping label....do double check it though as it could be $8.95 as sometimes the label is not always the typical $6.95. And you realize you will also lose the original shipping on all three items sent out to you if you're returning because you just don't care for them, etc. So let's say they each had $3.50 original shipping. You will be out $3.50 x 3 plus the $6.95 return charge for a total of $17.45.   

[Kachina624]

@Julie_23. The rule, as explained some time ago by the mods, is you pay $6.95 for the first item, the second rides free, then you're charged another $6.95 for each subsequent  item.  Whether they actually adhere to that, I don't know since I haven't tried it.

[ManyMeows]

🕵  QVC seriously needs to get their act together.

It's not a good thing when Customer Service can't answer the simplest questions.

[wagirl]

@Julie_23 ---talk to CS-- but in the recent past, I have packed up a few items and sent them all back together after Live chatting with CS--as long as they are shipped from the same place. Don't think I was charged per individual items as long as they all weighed 5 lbs and below.