Q Talk

[grayhairdontcare]

I received a QVC email about generalized questions about brands I shop on QVC. It highlighted later on that I have rarely ever and or never purchased Susan Graver clothing. I thought that was an odd focus item to track from account.. The questions went on to ask about quality, style , fabrics, price etc... Dud I find the clothes stylish, on trend. That kind of stuff
Another question was what would make me change my mind to try the Susan Graver line....I did the survey but I opted not to submit it.

[Tori3569]

Why not submit it?  

[Desertdi]

I don't reply to ANY "surveys".     

[Tori3569]

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@Desertdi wrote:

I don't reply to ANY "surveys".     

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I'm confused.  What's wrong with surveys other than taking a little time to do them?  

[Desertdi]

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@Tori3569 wrote:

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@Desertdi wrote:

I don't reply to ANY "surveys".     

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I'm confused.  What's wrong with surveys other than taking a little time to do them?  

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@Tori3569 

They are just gathering info for marketing purposes.

[Grade1Teach]

I received the same survey.

It started out by asking about Kim Gravel (a little bit) and then totally turned to Susan Graver.  I am not interested in purchasing her clothing line, but the entire survey ended up being based on her clothing.  It was hard to answer the questions when I don't have any experience with her products.

I submitted it, but I did write a comment explaining that I don't purchase Susan Graver and that I don't intend to.  I guess it was trying to show that maybe they are going to update her line and they are trying to entice people to purchase it.

[Tori3569]

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@Desertdi wrote:

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@Tori3569 wrote:

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@Desertdi wrote:

I don't reply to ANY "surveys".     

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I'm confused.  What's wrong with surveys other than taking a little time to do them?  

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@Tori3569 

They are just gathering info for marketing purposes.

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Information they already have when talking about a QVC survey.  

I'm sure they pay more attention to opinions on surveys they se d out than anything written here.  I am happy to share my opinions given the chance.  

[Carolina925]

I wish they'd send me a survey on Kim Gravel and Susan Graver.

[PhilaLady1]

In general, I don't reply to surveys unless I am being paid or compensated in some way for my opinion. I don't work for free 😀

[cjm61]

I try to fill out all surveys I have time for @grayhairdontcare . I agree with @Tori3569 , why not? I WANT them for marketing purposes @Desertdi. I don't see a problem with this. I don't feel I need to be paid. 

There are many, probably too many, complaints on this forum. It has appeared nothing really changes with all this complaining. However, I feel surveys such as the one the OP mentioned, is to gather information to improve items and increase sales. I love to give my opinions as hopefully this will improve quality and pricing to fit my needs, 

A month or so ago I was asked by QVC to be on their review program, receive free items and give my opinion. I really wanted to do that but they wanted too much personal information and tracking so I declined. 

To me it's kind of like "I want to just complain but won't do anything to help a business improve."