Q Talk

[Teddixat]

Strange.   I returned an item to QVC Ontario,CA  via USPS first class.   USPS says they attempted to deliver on July 24 but were unable to access location.   The attempted to deliver again with the same issue.    I have a tracking number and am getting updates from the post office and this is what they are telling me.   Very strange

[loriqvc]

@Teddixat - The 24th was a Saturday, so it's quite possible the business location was not open to take delivery; hopefully the issue will be resolved for you soon.

[Jk9]

@Teddixat Did you use the pre paid return label?  

[Desertdi]

Return Addresses:

Jewelry

QVC, Inc.
Jewelry Returns
2200 TV Road
Florence, SC 29501

Beauty, Apparel & Accessories (such as shoes and handbags)
QVC, Inc.
Returns Department
1000 Stony Battery Road
Lancaster, PA 17601

Hard Goods (such as home, electronics & kitchen products)
QVC, Inc.
Returns Department
100 QVC Boulevard
Rocky Mount, NC 27815

[Imaoldhippie]

Is the warehouse any where near the fires?

[RespectLife]

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@Desertdi wrote:

Return Addresses:

Jewelry

QVC, Inc.
Jewelry Returns
2200 TV Road
Florence, SC 29501

Beauty, Apparel & Accessories (such as shoes and handbags)
QVC, Inc.
Returns Department
1000 Stony Battery Road
Lancaster, PA 17601

Hard Goods (such as home, electronics & kitchen products)
QVC, Inc.
Returns Department
100 QVC Boulevard
Rocky Mount, NC 27815

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Yes, that's what I am wondering @Teddixat 

Why were you returning something to the Ontario, CA warehouse?

That has never been listed for returns.  They might not even accept it there.

I hope USPS returns it to you so you can return it again to the proper warehouse.

[Venezia]

I've never heard of a return going to Ontario, CA.  I know things are shipped from there.

[Teddixat]

@Venezia @RespectLife @Desertdi @Desertdi @Jk9 

I have received items from there and returned items there before with no issues

[Teddixat]

@Imaoldhippie    No fires

[Venezia]

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@Teddixat wrote:

@Venezia @RespectLife @Desertdi @Desertdi @Jk9 

I have received items from there and returned items there before with no issues

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But did the address QVC specified for your return (i.e. the address on their pre-paid label) show Ontario, CA as the correct return destination?  If it was supposed to go to a different warehouse, that could be causing an issue.

Perhaps the mods can help you out and check into this.