Q Talk

[HoliBerry]

Hi there,

I had bought one of Tem-Ta-Tions tea kettle over the holidays.

I rinse it out every day before using it & I read another blog ealier tonight saying another person bought one of the Christmas tea kettles also & while cleaning it out all this black color came out on a paper towel while she was drying it out. .

That also happened to me tongiht. I was cleaning out the tea kettle & all this black color came out on the paper towel. Can someone tell me what that is & if it's dangerous ?

I am now worried & I'm going to throw this tea kettle away.

I also want QVC to now this happened also. I'm sorry I bought it. I don't want anyone to get sick from using this kettle. 

If anyone know what this black color is & how it happened please let me know.

Thank you so much.

Margie 

[lynnie61]

@HoliBerry 

I would definitely send it back as defective.  Contact the social team at qvcsocialteam@qvc.com.  I would think the inside would be stainless, not painted.  I would not use it again.  Just saw them on clearance yesterday, too.  

I have had a kitchen aid teapot for years and years.  Wonderful product.  

[ValuSkr]

Was it glazed black on the inside of the kettle?  I don't understand how it would come off.  You'd best return it - seems to be defective.

[drizzellla]

My husband drinks a cup of tea every morning. And brown color from the tea coats the cup that he used.

I have to scrub the cup after each use. If I don't the cup gets coated in dark brown. Even putting the cup in the dishwasher doesn't get rid of the brown coating. It has to be scrubbed my hand.

[cindyNC]

@drizzellla I remember a woman I used to work with drank tea out of a mug with a white interior.........it was badly stained brown.  I've been drinking more tea than coffee lately and mostly use a silicone straw as I worry about the stains on my teeth. I alwo look for mugs with dark interiors. 

[rockygems123]

@HoliBerryThat sounds dangerous and as others have suggested a defective return seems in order.  Have you considered a glass electric kettle?  The water seems to heat quicker, glass is easy to clean and many light up when heating they're actually quite pretty. Inexpensive too especially on Amazon.

[Venezia]

@HoliBerry - 

You don't say what kind of kettle it is.  Is it an electric one that heats the water?  Or the pot you actually make tea in?  If it's a teapot that you brew tea in, what you could be seeing is the residue left by the tannin in the tea.  Depending on how strong the tea is, it can build up to different degrees.  

But "black"?  That sounds strange.

Do as others have suggested:  email QVCSocialTeam@qvc.com and explain what you've said here.  It could be that for some reason the interior of the kettle isn't food safe.  In that case, you should not lose the money you paid for it and QVC will want to be made aware.

Let us know how you get on.

[Venezia]

@drizzellla @cindyNC - I've been a tea drinker my entire life and never had a cup or mug that wasn't cleaned by the dishwasher.  The set I currently use are about 20 years old (Dansk).

It may be that the mug(s) in question have a porous interior (as opposed to glazed) or have become so over time.

Really heavy staining can be removed with baking soda.

(ETA:  @cindyNC - My mugs are white interior.  Your co-worker just wasn't cleaning her tea mug!  Yuck.)

[Icegoddess]

I suggested one of those glass kettles that you can set to specific temps depending on what you're drinking to DH and found one at Costco for him.  He loves it.  He's a coffee drinker, but he wants to pour over water at just the right temp.  I drink hot tea, but I'm not as particular and use an instant hot water spout at the sink.  

I don't use a mug, but a large Contigo thermal thing, and it gets black inside.  The lid is especially difficult to get it all out, but it does come out in black flakes with the use of a toothbrush.

[kittyloo]

description says its enamel over stainless steel. hummm