Q Talk

[Barbinboston]

I am in MA, near Worcester. It only takes me to the app only when I use the voice remote for QVC. Clicking on QVC from the channel lineup screen takes me right to the channel. When I use the voice remote for Q2 or 3, it takes me right to the channel.

[Shelbelle]

I have XF and my Q channels and HSN are are coming in just fine, I am in MD. We even get HSN 2 here

We no longer get Shop LC, and we got SHQ back but it is now known as Ideal TV on XF on Ch 1098. 

[sunshine45]

used my xfinity voice remote......no problems with QVC, QVC2, QVC 3 in the baltimore area.

[Karie2022]

Yes, the issue seems to be in the Voice Remote.  I actually had no idea what channel QVC was on so i had to look it up in the Guide. I got so used to using the Voice command. Odd that would happen out of the blue. It was totally fine yesterday. 

[HisElk1]

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@Emma Bunting wrote:

@Karie2022 ...yes. Same thing happened to me in the Boston area. I thought it was just a weird glitch with Comcast......but maybe not.  I did find it only happened if I spoke into the remote. When I plugged the channel number in, it brought me to the QVC channel, not the app. 

So maybe it is just a weird glitch afterall? 

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@emma bunting , same here and we are in Pa.  We tried saying "find QVC channel" in the remote and it worked.  Same with HSN.  Just plain weird.  We thought about calling, but decided not to get our blood pressures up to hear the usual "we're sorry for......." c r a p.  We'll just add the word "channel" from now on.

That's one company we both abhor calling as many times, no one can help you, plus trying to talk to someone we can understand is frustrating.

[GloriBee]

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@Karie2022 wrote:

Yes, the issue seems to be in the Voice Remote.  I actually had no idea what channel QVC was on so i had to look it up in the Guide. I got so used to using the Voice command. Odd that would happen out of the blue. It was totally fine yesterday. 

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@Karie2022 , me, too!  I have no idea what any of the channels are anymore!  

[Estellee]

It's bad enough Comcast dropped ShopHq, hope not QVC too.

[DJs mom]

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@Estellee wrote:

It's bad enough Comcast dropped ShopHq, hope not QVC too.

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Xfinity didn't drop QVC. It's still there.

[Franklinbell]

I have comcast?xfinity.  When I speak to the channel I am directed to a app for QVC and HSN.  I can then select what I want to view.  If I imput the channel physically it will go to the channel. 

[Karie2022]

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@Franklinbell wrote:

I have comcast?xfinity.  When I speak to the channel I am directed to a app for QVC and HSN.  I can then select what I want to view.  If I imput the channel physically it will go to the channel. 

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Yes, same here, but if you say 'QVC CHANNEL' it will take you directly to QVC.  I have no idea why it changed, but if you only say QVC, it will take you to an app where you can still get to QVC it's just a few extra steps.