Q Talk

[Sister Barbara]

I noticed a change in the last couple of months on how cashback is calculated when you use Rakuten when making a purchase from QVC.  The change applies when an item has free shipping.  Here is an example of what I mean:     

The item you are buying costs $50 and has free shipping.  The Rakuten cashback that day is 10%.  So, you would expect that your cashback would be $5.00 (10% of $50), but it's not.   The cashback is calculated by taking the $50 cost of the item, and subtracting the "discount" of the shipping.  So it would be:  $50 minus $5.50 shipping = $44.50.  Then, 10% of $44.50 is $4.50.  That's what you would get in cashback, NOT $5.00.

I don't know who is responsible for determining the cashback amount; QVC or Rakuten.  But i feel this is very deceptive.  

[Puppy Lips]

omg seriously?  I use Rakuten, but frankly, I never pay any attention to how much I get for each purchase.  I agree that this practice is very deceptive.

[Review 2]

Thanks for bringing this up. This happened to me with Mr Rebates on the last QVC free shipping day..  Mr Rebates was offering 10% and  I purchased an item for 73.50.  I was expecting the rebate to be $7.35 but it was $7.  I thought it was an error but now I know it was intentional.  

[MommaNJ629]

I been using ibotta so much I haven’t noticed.

[Shelbelle]

Today on HSN Top Cashback has 12%.  Tues they had 30% back from HSN, one day only, hoping that returns

Now 10% back from Q

[San Antonio Gal]

I haven't checked and I use Rakuten.  I agree that it is not very cool.

[lmt]

@Sister Barbara    I would question Rakuten about this. 

I made two purchases from QVC on 11-5. Both items had free shipping and the rebate that day was 10%. I was credited the correct amount on both the items. 

The free shipping discount was NOT deducted from my account.

11/5/22

QVC

$44.99

$4.50

11/5/22

QVC

$53.99

$5.40