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02-26-2019 08:57 AM
@faeriemoon wrote:
@KingstonsMom wrote:If you're willing to wait 3 weeks for a refund, in my experience, which I'm not.
I return on my own dime, it gets to QVC in 3 days usually, I give them 4-5 days after that to process and see a credit, then I call CS with the tracking #, they verify it and issue the refund.
Of course, I don't order large, heavy items either.
I don't find the problem to be GETTING TO the Q. The problem is the Q limbo where it waits to be checked in, processed, and then refunded. That labyrinth is where things are delayed, misplaced, and/or disappear.
It's probably the VOLUME of returns and they probably give priority to exchanges versus refunds...
02-26-2019 09:03 AM
You make excellent points -----I was shocked at what the Post Office charged to send a small lightweight 5x7 package.....
02-26-2019 12:48 PM
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