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Valued Contributor
Posts: 988
Registered: ‎03-09-2010

Q please make returns more reasonable...Say $3...Flat fee!!

I Think $6.95 is so unreasonable....for us...since we are shopping sight unseen...sort of.  And then with a non-refundable $3,$5 or $7 or more shipping fee...it really makes you stop and think before ordering.

Anyone else have thoughts?

Regular Contributor
Posts: 254
Registered: ‎06-27-2010

Re: Q please make returns more reasonable...Say $3...Flat fee!!

I  totally agree.  I think hard before I buy anything now.

Frequent Contributor
Posts: 90
Registered: ‎06-10-2012

Re: Q please make returns more reasonable...Say $3...Flat fee!!

I totally agree with you, but....QVC will just increase pricing to make up the diff! 

Honored Contributor
Posts: 30,242
Registered: ‎03-12-2010

Re: Q please make returns more reasonable...Say $3...Flat fee!!

I refuse to buy anything unless it's on easy pay.  The fact is I don't really need whatever it is but I WANT it (whatever it is).

 

Well, by the time I send it back I might get refunded $5 or so dollars because it costs me AT LEAST $6.95 to return the thing.

 

I've tried paying for it myself and it's even way more money when I do it.  I can't seem to win.

Contributor
Posts: 52
Registered: ‎04-24-2010

Re: Q please make returns more reasonable...Say $3...Flat fee!!

This is why I rarely buy anything from QVC.  Considering so many retail sites are FREE shipping and returns, I don't know how they get away with these exorbitant return charges. I would definitely buy more if the returns were free or nominal.

Honored Contributor
Posts: 70,045
Registered: ‎03-10-2010

Re: Q please make returns more reasonable...Say $3...Flat fee!!

QVC makes a fortune on what they charge for return shipping, maybe enough to keep them operating in the black.  No way are they going to lower it.  Dream on.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 15,537
Registered: ‎03-09-2010

Re: Q please make returns more reasonable...Say $3...Flat fee!!

I send my returns via UPS or send multiple returns in the same package

Stop being afraid of what could go wrong and start being positive what could go right.
Contributor
Posts: 41
Registered: ‎04-18-2010

Re: Q please make returns more reasonable...Say $3...Flat fee!!

I have 4 items that I need to return by end of month, can I put them all in 1 box and then use then 1 return shipping label ???? Thanks 

Valued Contributor
Posts: 988
Registered: ‎03-09-2010

Re: Q please make returns more reasonable...Say $3...Flat fee!!

[ Edited ]

I am still oxox:"I send my returns via UPS or send multiple returns in the same package"

 

Do they ever get it all mixed up or charge you return fees on all???

Respected Contributor
Posts: 2,379
Registered: ‎08-20-2012

Re: Q please make returns more reasonable...Say $3...Flat fee!!

I think long and hard before I purchase an item from QVC. Shipping and handling , returns just make it not cost effective. We lose to much money especially if we have to send something back. I have donated on occasion rather than send something back. Qvc could do better but choose not to.