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Frequent Contributor
Posts: 107
Registered: ‎03-17-2010

Q has just lost me as a customer

I live in Anchorage, Alaska and always experience higher shipping costs, but QVC makes it criminal. I ordered 2 LOGO pieces and the $6 shipping turned into $20. That is ridiculous especially since they will ship together and for less that the original $6. I could put it in a USPS priority box and get it to me a whole lot cheaper than $20. My friends in the financial world would call that making shipping a profit center. 

Respected Contributor
Posts: 3,057
Registered: ‎03-11-2010

Re: Q has just lost me as a customer

When free shipping is offered, does it also apply to AK and HI?  If so, seek those items.

Trusted Contributor
Posts: 1,509
Registered: ‎08-13-2011

Re: Q has just lost me as a customer

Even in the lower 48, QVC uses shipping as just another source of revenue.  They really stick it to their customers.

Honored Contributor
Posts: 53,527
Registered: ‎03-10-2010

Re: Q has just lost me as a customer

QVC has never denied that it uses shipping fees to help balance the budget.  Maddening but not criminal.  Isn't everything you buy in Alaska a lot more expensive than what you'd pay in the lower 48?  Consider Evine's s&h fees...$6.99 for a piece of jewelry which they put in an envelope with 2 or 3 of your other jewelry purchases.  Then they send it the cheapest way possible.  You could pay  close to $30. to ship four little rings.  Heavens knows what they charge Alaskans.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 14,263
Registered: ‎03-13-2010

Re: Q has just lost me as a customer

I dunno........but I worked in the supply business for years, and everything we shipped to AK went by air..........unless the customer specified by "sea" (which could only be done during the summer months).

♥Surface of the Sun♥
Respected Contributor
Posts: 4,132
Registered: ‎03-09-2010

Re: Q has just lost me as a customer

I live in Anchorage, AK also and S&H is ridiculous. Even when they have free shipping days it is only for the conus 48 states.

Honored Contributor
Posts: 8,388
Registered: ‎12-12-2017

Re: Q has just lost me as a customer

I'm so sorry to hear this QVCPal.  Hope this thread can help get you met in the middle with shipping....from SC

Respected Contributor
Posts: 3,057
Registered: ‎03-11-2010

Re: Q has just lost me as a customer

@QVCPal

 

Just curious—do other companies charge more for Alaska?  Say, Amazon, Macy’s, Overstock?  

Trusted Contributor
Posts: 1,253
Registered: ‎03-15-2010

Re: Q has just lost me as a customer

You don't think the S&H is really free, so you? I'm pretty sure it's added to the retail price so you're not getting any kind of break.

Trusted Contributor
Posts: 1,614
Registered: ‎06-14-2016

Re: Q has just lost me as a customer

I visited alaska and WOW, things are so expensive.

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