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Contributor
Posts: 28
Registered: ‎03-10-2010

Q Shipping continues to be a problem....

Ordered two bracelets that were GUARANTEED to arrive by Christmas.....well, that didn't happen.  Should have known better.  It's so frustrating how QVC continues to increase their shipping prices,, guarantee Christmas delivery and yet fail to deliver.  They acutally fail to deliver on time 80% of the time.  Most times I can overlook it, but these were Christmas gifts for others and now I have to show up with nothing in hand.  Lesson learned.

Honored Contributor
Posts: 11,674
Registered: ‎03-09-2010

Re: Q Shipping continues to be a problem....

I'm so glad I shop early!  I try to have everything bought and received by Thanksgiving!  Saves me so much angst!

Respected Contributor
Posts: 2,070
Registered: ‎03-23-2010

Re: Q Shipping continues to be a problem....

Did you pay extra to get it? If so you may still get it because USPS delivers Priorty mail Christmas morning. Next time leave a little more time.

Valued Contributor
Posts: 739
Registered: ‎04-01-2016

Re: Q Shipping continues to be a problem....

remember the Q contracts with carriers for shipping.

if you paid for expedited shipping, I'd definitely raise a concern with the Q, and also the carrier that was suppose to deliver in time.

Frequent Contributor
Posts: 148
Registered: ‎08-18-2010

Re: Q Shipping continues to be a problem....

I have received packages as late as 8.30pm, so there is still time.  However, with the best of intentions, weather conditions can cause delays.  Granted, they should say something along the lines of "weather permitting" it will arrive by, but still, we have to take into consideration when ordering as well.

Honored Contributor
Posts: 32,629
Registered: ‎05-10-2010

Re: Q Shipping continues to be a problem....

It is indeed frustrating and I have been through it in past years.  I didn't have any issues at all this year.  I think it finally got through my head that you really can't believe any of those "delivery by Christmas" promises because there are always factors that are out of the retailer's control.  They can send it out but they cannot guarantee delivery.  This year, I shopped very early for all my "must have" gifts.  Everything has been in my house for a week or more.  Well, except for my Evine chocolates that still show they are processing but I did receive them on Friday.  

Honored Contributor
Posts: 78,316
Registered: ‎03-10-2010

Re: Q Shipping continues to be a problem....

Common sense ought to tell people that the Q guarantee is worthless because once the package leaves the Q they have no control over it.  The delivery is at the mercy of the shipper.  There are too many things that are unavoidable that can affect delivery.  If you want to be absolutely sure it will get there in time, shop early.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 11,013
Registered: ‎06-10-2015

Re: Q Shipping continues to be a problem....

I dont understand how ANY company can guarantee on time delivery.  Once it leaves their warehouse its in the hands of the shipper, which they have no control over.  

 

For my own peace of mind I never count on any deliveries to arrive on a specified date.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS
Honored Contributor
Posts: 9,012
Registered: ‎03-09-2010

Re: Q Shipping continues to be a problem....

@Krimpette I do the same and it sure makes things easier and less stressful.

Contributor
Posts: 28
Registered: ‎03-10-2010

Re: Q Shipping continues to be a problem....

@Kachina624, thank you for the comment, however, one should not assume that one didn't order early.