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04-25-2021 12:48 PM
@mspatmac wrote:Amazon has an incredible tracking and communication system in place, especially when delivering via their own drivers. Q apparently is lacking in it's processing both for purchases and shipping. Delivery they have no control of once it hits the shipper. I use ez pay so I'm not tying up a large sum and once I decide to keep the item I pay in full. 3 days is not long enough to process a credit and since you know they have your return you can expect a credit and any payments you have made shortly.
I use EZ pay for the same reason @mspatmac . If I return something, I'm waiting on a small amount to be credited back to my charge card so I'm in no hurry for it to be posted.
Three days for a credit to be posted from a return is not realistic. Amazon is probably one of the few companies that can issue a refund immediately. I've never known any other company to issue a refund in three days.
04-25-2021 01:49 PM
Submit my resume?
They wouldn't want me, I would go in and list everything that needs improving and devise a plan of corrective action.
Getting product out the door is the first priority. I firmly believe if people get the product in their hands fast, there are less likely returns. I found that out in my personal business without going into too many details. Just something to ponder.
04-25-2021 01:55 PM
@Just Bling I think getting products out of the door IS their first priority. That's why processing returns is slower. It's NOT their first priority.
04-25-2021 02:00 PM - edited 04-25-2021 02:24 PM
@Kachina624 wrote:@Just Bling I think getting products out of the door IS their first priority. That's why processing returns is slower. It's NOT their first priority.
My shirts took 3 days to get out the door, to me, but you could be right, 3 days out the door and 7-10 days for processing returns.
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