I've been shopping with the Q since first quarter 2008, if I recall correctly. Perhaps it started because my husband died and later that year I found out we had QVC on cable while I was recovering from surgery. Perhaps it was the novelty of shopping at the Q. All I can say is I spent considerable money on things here for a few years. I liked Denim & Co, George Simonton, Linda Dano furniture/decor etc. They had pretty cool things I'd never seen before. Then I discovered the mother of all stores - Amazon. Not that I shop on Amazon all that much, heck I never enrolled in their Prime program.
I like the variety. I prefer Prezerve jewelry storage for my sterling, which I bought alot of from the Q. Little by little I saw my choices declining. The only game in town from a jewelry storage perspective became Lori Grenier. I got nothing against Lori.
I liked the Steel by Design jewerly alot. Prices shot up on that and the selection in designs took a turn that I didn't want to follow. So I found Stately Steel, elsewhere.
Like I said, I don't know if businesses went out of business or what. We lost Birkenstock, they killed off great house brands like Motto and the prices of Graver and Denim & Co shot through the roof for what they are (IMHO).
I don't know, I guess all businesses have to evolve. Every once in a while I get something cool here like that Snow Joe crazy looking 2 handled shovel that I can't rave about enough. I like my occasional Oryany handbag.
I will say one thing that HSN does that puts the Q to shame - that channel knows how to have a clearance sale. They also reimburse me the difference when a price goes down in 30 days - caught them on that more than once, lol.
There are times when you must speak, not because you are going to change the opposing side, but because if you do not speak, they have changed you.