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06-15-2024 01:54 PM - edited 06-15-2024 01:56 PM
QVC, you are losing sales. I would like to read the product reviews on an item and it is still greyed out on my computer. I won't order without seeing the reviews. This was reported several days ago. No one cares?
Edited to add: this is in Edge. They do display in Chrome. But I shouldn't have to change browsers just to read a review.
06-15-2024 01:56 PM
I rarely place an order without reading the reviews. Today is the 2nd day I have been unable to see them. I'm glad to know that someone else is experiencing the same thing.
06-15-2024 02:08 PM
Same here....it's very annoying!
06-15-2024 02:15 PM
@Bookplate @the geeger @haddon9
I just looked at a few items using Edge, and can read the reviews. Can you share a few item numbers you're having a problem with? I'd like to check them.
06-15-2024 02:15 PM - edited 06-15-2024 03:57 PM
@Bookplate / @the geeger / @haddon9 - Last time this happened, if you refreshed the page, it would reload with the reviews no longer greyed out—hope that works for you.
(And it may be annoying to swap browsers for QVC, but with their old technology that is clearly being maintained and updated with Chrome as the preferred browser, you'll save yourself a lot of frustration by using it on days when you plan to do a lot of shopping. Good luck!)
06-15-2024 02:19 PM - edited 06-15-2024 02:20 PM
It was greyed out for me on some, but not on others?? I don't get it.
I emailed the Social Team and they wanted to know the item #. I gave it to them. They acted like they didn't know this was an issue.
06-15-2024 03:34 PM
It's a browser issue, not QVC's problem. Try using a different browser. Also clear your cookies and browsing history.
06-15-2024 03:57 PM - edited 06-15-2024 05:32 PM
@Bookplate wrote:
Edited to add: this is in Edge. They do display in Chrome. But I shouldn't have to change browsers just to read a review.
@Bookplate - I've refreshed, cleared cookies and browsing history. Nothing worked. I agree I shouldn't have to change browsers just to read a review.
06-15-2024 04:14 PM
I just had several Microsoft updates to my work laptop, so my guess would be that Edge updated and something on QVC isn't compatible with it yet. I can see reviews on any browser I'm using.
06-15-2024 08:46 PM
I haven't had any problems reading any reviews.
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