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Trusted Contributor
Posts: 1,754
Registered: ‎06-07-2010

I have been having trouble when I click on the Read Reviews part of an item.  It takes me to a screen for Writing a Review. I have tried it on a few different items and same thing. I am unable to read reviews.  Anybody else having this problem?

Occasional Contributor
Posts: 19
Registered: ‎10-10-2018

Re: Problems reading reviews

Same here. 

Trusted Contributor
Posts: 2,020
Registered: ‎03-31-2010

Re: Problems reading reviews

Yes, it happens to me also.

Honored Contributor
Posts: 28,732
Registered: ‎05-22-2016

Re: Problems reading reviews

[ Edited ]

I'm not experiencing any problems with reading reviews. I'm using the Chrome browser on a desktop.

 

Maybe try clearing cookies.

Let the web page fully load before you click the read reviews link. When the wheel on the Windows tab is finished spinning then the page has finished loading.

 

It seems to me that the Q's website is slow to load it's pages.

Frequent Contributor
Posts: 126
Registered: ‎03-25-2010

Re: Problems reading reviews - this is what I get on some items but not all

Honored Contributor
Posts: 57,631
Registered: ‎03-10-2010

Re: Problems reading reviews - this is what I get on some items but not all

Try using a different browser and use QVC.com instead of t h e app.  I've had no trouble using Google chrome.

New Mexico☀️Land Of Enchantment
Super Contributor
Posts: 388
Registered: ‎03-03-2016

Re: Problems reading reviews

Yes, that happens to me most of the time recently. 

Trusted Contributor
Posts: 1,754
Registered: ‎06-07-2010

Re: Problems reading reviews

[ Edited ]

@SilleeMee I'm also using Chrome browser but still can't read reviews. I am on a PC, I don't use the app.

Honored Contributor
Posts: 28,732
Registered: ‎05-22-2016

Re: Problems reading reviews

[ Edited ]

@LuvmyLab wrote:

@SilleeMee I'm also using Chrome browser but still can't read reviews. I am on a PC, I don't use the app.


 

 

@LuvmyLab 

When you go to view a product be sure and let the page load completely before attempting to click the 'Read Reviews' link. It does take several seconds for a page to load but once it does then you should be able to read the reviews. 

 

ETA - On my pc it takes about 6 to 8 seconds for a Q page to load completely. 

Honored Contributor
Posts: 15,994
Registered: ‎07-26-2014

Re: Problems reading reviews


@LuvmyLab wrote:

@SilleeMee I'm also using Chrome browser but still can't read reviews. I am on a PC, I don't use the app.


@LuvmyLab  Use another browser.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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