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Respected Contributor
Posts: 3,178
Registered: ‎05-21-2010

I purchased an item from Kathy Levine's  show last week.  It was new and I noticed that today it has been reduced by $13. I am sure  that this has been addressed before but I have never asked for a price adjustment. How do I go about requesting a price adjustment? Thanks for your help.

Honored Contributor
Posts: 71,049
Registered: ‎03-10-2010

@50Mickey   Just call CS and ask for it.  The item must have shipped before they can give it to you.

New Mexico☀️Land Of Enchantment
Super Contributor
Posts: 489
Registered: ‎11-14-2013

Its easy I've done it a number of times....call customer service...have the item number and say you want a credit for the difference....if a price has gone down within 30 from purchase date.... you can request an adjustment....

Honored Contributor
Posts: 36,795
Registered: ‎08-19-2010

They have always honored my request. Takes forever for it too show up on your credit card, though.

Super Contributor
Posts: 1,295
Registered: ‎03-14-2010

KATHY LEVINE has a show?!?!!?  I haven't watched in years!  I've often wondered about her.  I MUST check out the programs!!  

Respected Contributor
Posts: 3,008
Registered: ‎02-16-2019

You can ask over chat also, I find the chat feature more convenient than calling.

Respected Contributor
Posts: 3,524
Registered: ‎12-14-2018

@50Mickey :  It's as simple as a phone call.

Honored Contributor
Posts: 71,049
Registered: ‎03-10-2010

@misspammie   Kathy has a line of Diamonique jewelry and has been on quite frequently, often on Q2.  I believe she appeared this morning.  Sometimes she has a whole show, sometimes she'll just present an item or two.

 

Same old wonderful Kathy.  She hasn't changed.

New Mexico☀️Land Of Enchantment
Esteemed Contributor
Posts: 6,255
Registered: ‎11-06-2011

@50Mickey - In addition to the options already mentioned, you can send an email to qvcsocialteam@qvc.com with your order details and the newly listed price to request an adjustment. They're very speedy and have helped me many times. Good luck!

Respected Contributor
Posts: 3,178
Registered: ‎05-21-2010

Thanks everyone for your help!