Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
05-17-2021 04:55 PM
QVC has a real problem. And they can't blame it on slow pandemic shipping!
I ordered two tops days ago and both still show "preparing your order". One says estimated arrival of 5/21 which is a joke since it hasn't shipped yet.
I ordered two sets (different times) of a Valerie decor item. The first one I upgraded the shipping and received it on time. The other? it still is processing after 3 weeks and I don't think I will ever receive it.
I really am going to have to think twice about ordering from QVC if receiving my items is hit or miss.
05-17-2021 08:40 PM
05-17-2021 08:58 PM
05-17-2021 09:27 PM
They have to be selling stuff they don't have. Who in this day and age prepares an order for a week? Literally a week!
I get most things shipped the next day. How can you exist taking a week to ship some nightgowns? All I can figure is they oversold and are waiting for returns or for funding to not go through and free up some pieces.
Whatever, they should be ashamed.
05-17-2021 09:53 PM
@Sooner wrote:They have to be selling stuff they don't have. Who in this day and age prepares an order for a week? Literally a week!
I get most things shipped the next day. How can you exist taking a week to ship some nightgowns? All I can figure is they oversold and are waiting for returns or for funding to not go through and free up some pieces.
Whatever, they should be ashamed.
I wonder if they are drop shipping (directly from manufacturer) instead of shipping from inventory in their own warehouses. That would make sense why so many items are going on backorder. QVC doesn't have the inventory in hand.
05-17-2021 11:16 PM
05-17-2021 11:27 PM
Yes. I ordered a pair of Sperry sneakers that were a TSV. They were an advanced order that was supposed to ship May 12. They sent an email that they were not expecting them to ship till late June. The status is "preparing your order ".
05-17-2021 11:54 PM
@NJ Teacher wrote:Yes. I ordered a pair of Sperry sneakers that were a TSV. They were an advanced order that was supposed to ship May 12. They sent an email that they were not expecting them to ship till late June. The status is "preparing your order ".
@NJ Teacher So could you cancel?
05-18-2021 11:45 AM - edited 05-18-2021 11:47 AM
I spent 40 minutes yesterday waiting to chat with a CS person. She told me that my decor order that had no update in a month was "released to ship" and that my blouse that had the status of "preparing to ship" was shipping out. I just checked the status and nothing has changed on either order.
If QVC keeps this up I can't shop with them anymore. I can't be held hostage on whether I will receive something or not. This cannot be blamed on the pandemic. Either they have an item to ship or they don't. Especially when something is a TSV and ordered at midnight. Often I buy things with a purpose and I don't want to be stuck paying for return shipping just because I get it a month past when I should have received it.
05-18-2021 06:22 PM
RileyP
I would rather the shoes be on back order than what happened to me. I also ordered at mightight and kept waiting for them to be shipped from the Ontario warehouse which is 12 miles from my home. I never got them and finally contacted QVC only to hear, we are terribly sorry but your shoes were damaged and have been sent to the warehouse in NC. At least you may get them.....they have no more so I am just out and the sad thing is I could hve walked over to the distribution center and picked them up quicker than I was told I am not getting them!
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788