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Super Contributor
Posts: 328
Registered: ‎03-31-2010

Please stop posting external customer reviews

I can’t possibly read them all. I don’t trust them to be genuine. I completely disregard them.
Esteemed Contributor
Posts: 7,239
Registered: ‎09-08-2010

Re: Please stop posting external customer reviews

Or the ones who haven't received the item yet and are annoyed it's taking so long to receive. It's not fair....and it's annoying. 

Esteemed Contributor
Posts: 6,209
Registered: ‎04-05-2010

Re: Please stop posting external customer reviews

I disregard them too. Not even sure why, but I do. Not sure why they need to be added here anyway.

 

And yes, all the other problems too...people that only speak to delayed shipments and not the product, as well as those that haven't even bought the product. At this point, because all those type reviews are allowed, the actual number ratings are not very helpful, or accurate in terms of the actual product quality.

Respected Contributor
Posts: 2,745
Registered: ‎03-10-2010

Re: Please stop posting external customer reviews

@JackieBlue    What are 'external reviews'????  All of us who post are external to QVC.  I don't work at QVC so I would be considered external would I not?  I don't get this post.

Respected Contributor
Posts: 3,901
Registered: ‎03-11-2010

Re: Please stop posting external customer reviews

I disregard those outsourced reviews too. I tend to think that the bad reviews are not brought in. I want to read reviews by qvc customers only, and only from those that actually bought the product, and those that are reviewing the priduct only, not complaining about shipping time, etc.

Honored Contributor
Posts: 16,737
Registered: ‎03-09-2010

Re: Please stop posting external customer reviews


@KatieB wrote:

@JackieBlue    What are 'external reviews'????  All of us who post are external to QVC.  I don't work at QVC so I would be considered external would I not?  I don't get this post.


@KatieB They are reviews brought over from other sites.  For example, if a product has their own site and sells here too the Q will often add reviews from the website's product to add to the Q's customer reviews.

Esteemed Contributor
Posts: 5,300
Registered: ‎09-15-2016

Re: Please stop posting external customer reviews

My guess is some vendors want reviews from their websites included, makes sense but I just scroll by them...they don't bother me.

Trusted Contributor
Posts: 1,201
Registered: ‎10-16-2020

Re: Please stop posting external customer reviews

[ Edited ]

I think this is a vendor choice type of issue because it does happen a lot and among varied merchants.  We may not like it but I have on occasion gone to their site because of sales, free shipping, etc and have seen some of the same reviews..so, it is legit and you'd be amazed at how qvc at times rips us off.  Some sites let you accumulate points that convert into dollars that can be applied to your next purchase.  I have saved money by buying from a vendor's website instead of at qvc.  Now, there is the rare occasion qvc is selling a duo of something and so it is a better buy (yet often the vendor site offers free shipping, so there's that and it becomes annoying that we have to pay for shipping more often than not at qvc.)

Respected Contributor
Posts: 4,805
Registered: ‎03-03-2011

Re: Please stop posting external customer reviews

ITA! The only reviews on the QVC site should be from Q customers who purchased the item. Who cares what someone who walked into a store and got freebies and was asked to review? Not me. Phoney reviews! Please stop this.

Respected Contributor
Posts: 3,651
Registered: ‎06-03-2010

Re: Please stop posting external customer reviews

I wonder if the reviews on other sites that are brought over were NEGATIVE, if they would be using those reviews....doubtful.



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