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05-17-2019 05:28 PM
05-17-2019 05:31 PM
My voucher was folded in the invoice, I almost missed it,
05-17-2019 05:32 PM
05-17-2019 07:33 PM
My voucher for the echo didn't work. It claimed it had already been redeemed. I had to sign up for an Amazon account which I didn't want. Still waiting to see what customer service will do about it. They said to call back in 5 days. I agree, both should have been shipped together. Why make it complicated?
05-17-2019 09:08 PM
I was expecting the voucher to be in the box (as they said it would be during the presentation). However, it was shipped separately and I received it the same day I got the Bose. I redeemed it that night and I had the input device in two days.
05-17-2019 10:22 PM
@ozzie wrote:My voucher for the echo didn't work. It claimed it had already been redeemed. I had to sign up for an Amazon account which I didn't want. Still waiting to see what customer service will do about it. They said to call back in 5 days. I agree, both should have been shipped together. Why make it complicated?
in order for the echo device to work you have to have an amazon account. i dont think there is any way to get out of that.
my voucher was shipped separately. it showed it was shipped separately on my order status page. it was NOT in the box that the bose came in. i got my bose two days ago and it is working fine. my voucher is supposedly on its way from ontario california.....it left on 5/16/19. i do already have an amazon echo that is stand alone and connected to my amazon account and also linked to my cell phone via the app.
05-17-2019 11:35 PM
@ozzie wrote:My voucher for the echo didn't work. It claimed it had already been redeemed. I had to sign up for an Amazon account which I didn't want. Still waiting to see what customer service will do about it. They said to call back in 5 days. I agree, both should have been shipped together. Why make it complicated?
@ozzie UNACCEPTABLE!!!
05-18-2019 12:34 AM
The Echo is basically Alexa. You must have a Amazon account with any Alexa device. Having a Amazon account is no big deal. They do not bother you with tons of emails. Amazon has very good customer service also.
05-22-2019 04:05 PM
did you receive everything yet?
i got my redemption certificate via UPS about a week after my bose came. i just got on my amazon account and followed the instructions and it will arrive in one day if i choose OR in a week if i want to get a $1 digital credt to my amazon account.
yes, you do need to have an amazon account......or set one up at the time you get the voucher. once you input the information the echo device will show as 0.00.
05-26-2019 12:40 AM
I purchased a bose that was to include the amazon input voucher. Never received it. Isn't this false advertisement? When I call QVC to ask where is the voucher, I get a different answer every time. Huge disappointment!!! Going to return the Bose because the voucher apparently will never arrive. I have not shopped QVC for years, usually shop at HSN but now worried because QVC bought them. Hopefully they don't ruin HSN.
Shop alot with Amazon prime and never have any issues. Very disappointing QVC and also your customer service people seem to not care and have an attitude.
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