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Respected Contributor
Catch71
Posts: 3,818
Registered: ‎03-09-2010

Ordered and received items missing from Order Status

‎09-20-2021 02:45 PM

Anyone had a problem with items missing from Order Status.  I returned a few things and when I went to check tracking the entire order is not in my order status.  Frustrating.  Thankfully I copied my return peel off label so I at least hae the order number.  Its like it disapeared and I never ordered it.

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Honored Contributor
Kachina624
Posts: 78,095
Registered: ‎03-10-2010

Re: Ordered and received items missing from Order Status

‎09-20-2021 02:55 PM

@Catch71   It's not necessary to post this twice.  Don't panic your order is there.  You just can't see it temporarily as I explained in your other thread.  You can contact the mods at QVCSocialTeam@QVC.com and ask them to verify it. 

 

You need to remove your order # from public view. 

New Mexico☀️Land Of Enchantment
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depglass
Posts: 14,000
Registered: ‎03-10-2010

Re: Ordered and received items missing from Order Status

‎09-20-2021 03:46 PM

Yes, I've had it happen, twice.  Both involved waitlist orders.  Anyway QVC Social Team took care of it, both times.  

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