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12-16-2020 02:42 PM
I think Q needs to be upfront with specifics as to how long one can change an order. I ordered on line from JC Penny and it clearly stated 30 minutes to change it. Some companies allow an hour to change your mind. However ,my order shipped out in a day or two. Preparing Your Order for weeks is what is agravating to me and no cancelling. Waitlist can be cancelled.
12-16-2020 04:02 PM
From personal experience, I don't think it has anything to do with Christmas. I tried to cancel an order one time a good while back during a time where there were no holidays in sight and 15 minutes after ordering I could not cancel. Since then I make doubly sure I want to place an order. It wasn't like this years ago. You had a reasonable amount of time to cancel an order.
12-16-2020 09:27 PM
Update.....8:26 pm cst, I went to check on some other orders and now this one says backordered!! So I checked and I could cancel it. So glad!
12-16-2020 09:50 PM
@crazy4bears wrote:Just ordered a ring about 15 minutes ago. I decided that I realy didn't like it. I go to cancel and it says "preparing" and it won't let me canel.
What's up with this???
I have an order that says shipped on the 4th and still have not received it and I can't cancel one I just placed 15 minutes ago.
Not happy.
Pitiful!
@crazy4bears I have been placing a lot of orders this season. Today was the first day that I saw it go immediately into being prepared. I agree with others that because of the guarantee to get out by Christmas that is why. I placed an order earlier for argon milk and the order didn't show so I ordered it again. I left for awhile and came back and I had 2 ordered. I was able to cancel one of them. Keep checking cause sometime it changes.
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