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Contributor
Posts: 36
Registered: ‎06-25-2010

Order History is gone

[ Edited ]

I was looking thru my order history for something i ordered a few years ago and there are many years of orders that are no longer listed.  Has anybody else encountered this?

 

.....wanted to add that i have orders from 2011 and then no orders until 2016.  It’s like 5 years right in the middle disappeared. 

Honored Contributor
Posts: 41,999
Registered: ‎03-12-2010

Hi @Iuytrewq  I think the order history goes back a couple of years.  It used to go back a lot longer. 

There are many elements: wind, fire, water
But none quite like the element of surprise
Contributor
Posts: 36
Registered: ‎06-25-2010

Yes, but older orders from 2009 to 2011 are there and then it’s gone and comes back again in 2016. It’s odd that it is 5 years right in the middle of the overall history.

Honored Contributor
Posts: 41,999
Registered: ‎03-12-2010

Well under my logon - I am given the opportunity to select years that go from 2018 back to 2012.  When I select 2012, 2013, 2014 or 2015 nothing shows up.  I only see details beginning at 2016.  

There are many elements: wind, fire, water
But none quite like the element of surprise
Valued Contributor
Posts: 819
Registered: ‎02-28-2017

GONE, GIRL, GONE!

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

The history was lost when the board was upgraded years ago.