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Respected Contributor
Posts: 3,995
Registered: ‎11-26-2019

@Johnnyeager Didnt hurt to ask,and luck was on my side for a change

Honored Contributor
Posts: 78,124
Registered: ‎03-10-2010

@Love my grandkids    She must have gotten a new CS rep who wasn't too bright.  Wish she'd gotten her name so we could all ask for her.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 15,219
Registered: ‎11-24-2013

@Kachina624 Yep. After reading the OPs responses it seems if something doesn't arrive on the exact date then we can get a refund of shipping and "inconvenience."  Wow. Just doesn't seem kosher to me but that's just me. Talk about milking the system. Makes me look at the op in a whole new light.

Respected Contributor
Posts: 3,995
Registered: ‎11-26-2019

@Kachina624 have you ever heard of the word kindness before?Try it sometime and see how far you get

Esteemed Contributor
Posts: 6,500
Registered: ‎06-10-2015

So @Luvsmyfam  received a courtesy credit that for whatever reason the CS agent felt was warranted.  Most companies empower their agents, up to a pre determined amount to do so.  Many factors can come into play and not being party to the conversation or the OP's history with the Q I can only speculate which is unfair to everyone.  An $8 credit is not an issue with me.  Something I would not call on but do not judge or criticize anyone who does.

Respected Contributor
Posts: 3,995
Registered: ‎11-26-2019

@mspatmac Thankyou,I appreciate your kindness

Esteemed Contributor
Posts: 6,431
Registered: ‎07-10-2011

Maybe the order status said "Out for Delivery" and it did not arrive so therefore she was given credit for the inconvenience. Other Companies have done that over the years. In fact Amazon does it.

Esteemed Contributor
Posts: 6,431
Registered: ‎07-10-2011

@SharkE wrote:

On Sunday ?

 


@SharkE  and best of all they deliver to the door.

Respected Contributor
Posts: 4,936
Registered: ‎02-16-2019

Did you pay extra for expedited shipping?  Otherwise this makes no sense?  I always takes those dates as esimates?

Respected Contributor
Posts: 4,936
Registered: ‎02-16-2019

Sounds like a good way to get banned by QVC.