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Honored Contributor
Posts: 11,551
Registered: ‎03-09-2010

Not everything in the stated “categories” is FREE shipping😡

I've been patiently waiting for a certain decorative piece of Temptations to be "in stock".  Finally, it is 😊

 

I placed the order and thought the s/h fee ($5.50) would clear off after checkout nope still got charged.

 

Since I've waited months for this item I submitted the order.  Went back to Temptations category & only certain items are free shipping.

 

I read the disclaimer and it reads all items in Kitchen are free.

 

Guess I'll cross my fingers it ships and ask for a credit, if applicable.

 

So Beware ...

Honored Contributor
Posts: 38,108
Registered: ‎03-09-2010

Re: Not everything in the stated “categories” is FREE shipping😡

@homedecor1 

 

when you click on the link in the category, you will see links for the items that are available for free shipping. it has to say BLACK FRIDAY SALE for it to qualify for free shipping.

 

i guess the banner can be a bit confusing.

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"I would prefer even to to fail with honor than win by cheating." - Sophocles
Honored Contributor
Posts: 14,170
Registered: ‎03-09-2010

Re: Not everything in the stated “categories” is FREE shipping😡

@homedecor1   I think the shipping fee has to disappear BEFORE we hit submit.  If it doesn't and I don't want the item if I have to pay shipping, I go back and reread the details before I place the order.   

I did not see the banner or hear the presentation so I have no idea of the details for this item -   Just know the fee has always disappeared before I agreed to a total or I already knew I couldn't find the item elsewhere and agreed to pay it.

 

 

Super Contributor
Posts: 355
Registered: ‎02-21-2012

Re: Not everything in the stated “categories” is FREE shipping😡

@homedecor1   I received an email from QVC specifically stating free shipping on Temptations through Sunday @11:59pmET.  Check with CS.

Esteemed Contributor
Posts: 5,914
Registered: ‎09-05-2014

Re: Not everything in the stated “categories” is FREE shipping😡

I just checked on the app and it clearly states that ALL Temptations ships for free until end of day Sunday. 

Respected Contributor
Posts: 3,463
Registered: ‎06-15-2014

Re: Not everything in the stated “categories” is FREE shipping😡

Just cancelled a $100 order because the blouse had shipping charges. Very annoying. I don't need the items anyway. In the midst of  searching QVC sends me a survey - would I recommend Qvc to a friend. No 

way, maybe an enemy (sic).

Honored Contributor
Posts: 11,551
Registered: ‎03-09-2010

Re: Not everything in the stated “categories” is FREE shipping😡

Well I reached out to QVC and "home" items are not included🤷‍♀️🤷‍♀️yet here's a example of home item and free shipping.

 

I ordered this item candle holders Temptations which clearly states free shipping on all in disclaimer).

 

If I didn't gift these & saw how nice they were I'd cancel.

 

6F16C209-3334-4DC3-A983-2DE1DF0ED912.jpeg

But this is a table runner and it's free shipping..who knows the rules🤦‍♀️

 

909F39C4-B9EB-43E9-A16D-3293C6047301.jpeg

QVC Customer Care
Posts: 1,404
Registered: ‎10-12-2015

Re: Not everything in the stated “categories” is FREE shipping😡

@homedecor1 

 

I am very sorry but the free shipping only applies to Temp-tations culinary items.

 

Capture.PNG

 

Barb

Customer Care

Respected Contributor
Posts: 3,850
Registered: ‎04-23-2010

Re: Not everything in the stated “categories” is FREE shipping😡


The QVC app on my computer says what Barbara stated.

“The soul is healed by being with children.”
— Fyodor Dostoyevsky
Honored Contributor
Posts: 11,551
Registered: ‎03-09-2010

Re: Not everything in the stated “categories” is FREE shipping😡

@mom2four0418 

 

Barbara is wrong I cited several non-culinary items by Temptations which are free shipping.