Q Talk

[Kitty Galore]

I have always thought that any item including clearance or sale items were eligible if arrived damaged ,had that changed in the last few days ?   An item I looked at a few days ago said if damaged now stated in red not eligible fir returns or exchanges . 

[Venezia]

@Kitty Galore - Which item number are you looking at?  That doesn't sound right.

[Kitty Galore]

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@Venezia wrote:

@Kitty Galore - Which item number are you looking at?  That doesn't sound right.

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@Venezia wrote:

@Kitty Galore - Which item number are you looking at?  That doesn't sound right.

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@Venezia   I thought so too .  It's item H263846

[Kachina624]

Why do people never include item numbers when asking about a specific item?  We're  not psychic.

[Kitty Galore]

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@Kachina624 wrote:

Why do people never include item numbers when asking about a specific item?  We're  not psychic.

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@Kachina624 I did if you look above .   I wasn't actually asking this for this particular item just on the policy and if it had changed !

[Venezia]

@Kitty Galore - I think that's just a mistake, as it's a clearance item, not a "Final Sale Item".

But here's the return policy even for "Final Sale Items":

With only limited quantity, sizes, and/or colors left in stock, these items are offered at a Final Sale Price and may not be returned nor exchanged. QVC’s Return Policy does not apply to Final Sale Price items. QVC® will only accept returns or exchanges for product defects or QVC errors. Call Customer Service at 888-345-5788 for such returns.

There's no way you'd be expected to keep something that arrived damaged or was the wrong item.

[Sunshine Kate]

If not eligible for exchanges or returns I simply would not buy.  

There's too much defective merchandise coming from overseas, I avoid.

[rockygems123]

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@Kitty Galore wrote:

I have always thought that any item including clearance or sale items were eligible if arrived damaged ,had that changed in the last few days ?   An item I looked at a few days ago said if damaged now stated in red not eligible fir returns or exchanges . 

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@Kitty Galore 

Some deeply discounted items aren't eligible for return or exchange like the one you mentioned.

Has gone on for a couple years at least that's what I remember. 

[spumoni99]

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@Kitty Galore wrote:

I have always thought that any item including clearance or sale items were eligible if arrived damaged ,had that changed in the last few days ?   An item I looked at a few days ago said if damaged now stated in red not eligible fir returns or exchanges . 

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It says not elgible for returns or exchanges, I saw nothing about if it is damaged?  I would think that would be an exception.

[Imaoldhippie]

I do quite a bit of shopping on Amazon.  You have to be very careful because there are a good amount of items that say no returns or have some type of stipulation.  If an item cant be returned I dont buy and either find another supplier or go else where to buy it.  This is with 3rd party suppliers and I watch that like a hawk.