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Occasional Contributor
-smeagol-
Posts: 18
Registered: ‎09-13-2011

New Bee - Easy Pay Question

‎09-13-2011 03:08 PM

Hello ALL,

I am brand new to the "Q" and need some help with some Easy Pay questions. I have searched the Q Community and the World Wide Web, but the answers have been contradicting, to say the least. So, here I come to the guru's for some help. The item I am looking into purchasing is a Dell Laptop (about $1100.00) which has an option for 5 Easy Payments (about $220.00. Pricing is an example only).... OK, here goes... Smile

Easy Pay Questions (I Will be using my BofA VISA Check Card):

1. Have read several times that the Q place a hold for the entire amount of the purchase against the card? I have read this a couple of times, but it doesn't make sense to me as it totally defeats the whole Easy Pay concept. Now I can clearly see a hold for the amount of the Easy Pay Payment, but not the entire balance. {#emotions_dlg.scared}

2. Have read several times that new people complete an order with Easy Pay, the order is accepted, however the next day a Q CSR contacts them and informs them the Easy Payments were denied and they can pay in full or cancel the order. Once again, I cannot understand this, unless the person has been abusing the program. {#emotions_dlg.scared}

Believe it or not, but I just found out about the Q and feel they offer some good products. By allowing people to use Easy Pay, it is a great convenience and home delivery is always a good thing. I just hope that it works as it is described and not like some are portraying..... {#emotions_dlg.rolleyes}

So if you could please provide some input on these questions or if you would like to provide any additional information regarding Easy Pay, please do so. I will be monitoring for replies.. {#emotions_dlg.thumbup}

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