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Occasional Visitor
Veebee34
Posts: 1
Registered: ‎09-12-2020

My account has no orders or info on payment or anything???

‎09-12-2020 04:39 PM

Has anyone else lost all the info on the account? I can log in but there is no history at all.

No orders, no payment saved. I've had this account for 20 years.

I keep getting payments taken out form EZ pay so I know they have it.

I tried to use the chat and it won't work. What's up?

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Trusted Contributor
SuhseK
Posts: 1,513
Registered: ‎08-19-2018

Re: My account has no orders or info on payment or anything???

‎09-12-2020 05:00 PM

Mine is just fine. 

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cozyseeker
Posts: 363
Registered: ‎03-11-2017

Re: My account has no orders or info on payment or anything???

‎09-12-2020 05:19 PM

@Veebee34 This happened to me a few months ago. After almost a week I finnaly  called CS and for some reason my entire account had been deleted by Q by mistake. If your order history and favorites do not come up in a day or so you should call CS. Good luck.

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