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04-01-2011 09:08 PM
I received the Dooney pink tote on clearance and it was very poor quality. In my product review I questioned how this item got past quality assurance. I guess you're not suppose to do that when you review a product. All of the reviews were very positive, while I know others on the Dooney forum have complained that they also received a damaged bag like this. Maybe they're passing the same bad bag around to all of us
They let you post when cs does a great job when they help you with an item. Seems conficting to me.
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