Q Talk

[Bird]

Dear "Q",

I just love your most excellent shipping. Receiving that beautiful designer pin in a beautiful designer box, intended to be a gift, sent in a paper envelope, crushed oh so nicely, is soooo appreciated! Wow, I am so impressed. You do it so consistently. Just how do you get that crushed effect so perfect? I think it must be the non-rigid packaging? Trade secret perhaps?

Furthermore, your letter saying the replacement box in not in stock and cannot be sent, is so truthful and honest. I totally understand, as I love looking on the website and seeing how many are actually still available. Such wonderful customer service.

Such consistence over the years, why change what isn't "broken" (from your perspective, at least)?

Thanks so much! I am just so overwhelmed at this point that a little public calling on the carpet is called for.