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10-09-2021 03:32 PM
After you return items, is there somewhere on this website where you can see how many merchandise credits you have?
10-09-2021 04:18 PM
they give merchandise credits??
10-09-2021 04:21 PM
I've never heard at this here at QVC but I know at Amazon they give you a choice whether to credit your Card or Amazon credit or something like that.
10-09-2021 04:25 PM
Q used to I know. I don't buy much that needs to be returned - but CS would ask if I wanted refund in method of payment - or - a QVC credit.
10-09-2021 04:49 PM - edited 10-09-2021 04:52 PM
I never buy anything on easy pay and when I make returns, I always check the box on the enclosed return slip that says ''REFUND BY ORIGINAL METHOD OF PAYMENT''...ALWAYYYYS !!! Recently, I've been seeing most of my returns are going back to a credit which I don't understand at all. This morning I purchased a sweater and the end cost was 0.31 cent because of a ''credit'' . Something sure has changed and I can't figure it out. Makes me even more leery of making purchases.
10-09-2021 05:55 PM
@Baylie - If you put something in your cart and do a mock checkout where you go through the process up to the final page where you'd submit your order, any credits you have should be listed as a payment option. You could also try sending a message to the moderators to see if they can provide that information: QVCSocialTeam@qvc.com. Good luck!
10-09-2021 10:57 PM
@Miss Pepsi wrote:they give merchandise credits??
@Miss Pepsi That's an option when you return something, rather than crediting back your method of payment.
10-10-2021 08:21 AM
On the return form you have a choice of original payment or merchandise credits. The merchandise credits are available when you are paying for something but I can't find the amount available anywhere on the website unless I am ordering something. Maybe I should post this in the customer care section.
10-10-2021 10:23 AM
@Pearlee wrote:
@Miss Pepsi wrote:they give merchandise credits??
@Miss Pepsi That's an option when you return something, rather than crediting back your method of payment.
ok thanks, Been a gazillion years since i have returned anything. Thanks for the clarification.
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